To Whom Are Organizations Socially Responsible? correct answers Shareholder model
the only social responsibility that businesses have is to maximize profits
Stakeholder model
management's most important responsibility is not just maximizing profits, but the firm's long
term-survival.
Corporate Social Responsibility correct answers Goal = positively impact society
while achieving business success
Social, Environmental, Financial
To Whom is Management Responsible? correct answers Classical - Socioeconomic
Social Obligations - Social Responsiveness - Social Responsibility
Owners and Management - Employees - Constituents in the Specific Environment - Broader
Society
For What Are Organizations Socially Responsible? correct answers Economic, Legal, Ethical,
Discretionary
Social Responsiveness Strategies correct answers Reactive (Mylan/epi-pen)
Defensive (Blue Bell)
Accommodative (HEB/Blue Bell
Proactive (Chipoltle/No GMOs)
Social Responsibility and
Economic Performance correct answers It usually does pay to be socially responsible
There is no tradeoff between being socially responsible and economic performance
Stages of Ethical Decisions correct answers Moral Awareness - Moral Judgement/Intent - Moral
Behavior
Moral Awareness correct answers Violation of behavior norm conditioned by motive, strength,
relevance
Harm is moderated by nature, strength, level, time frame, and status
Moral Judgment/Intent correct answers Internal focus (Preconventional/self interest)
act to receive award or avoid punishment
External focus (Conventional/societal expectations)
alignment with other's expectations of me
alignment with community norms
Internalized principles (Postconventional or Principled)
impact on my view of myself
alignment with my internal set of values/ beliefs of justice (equity, dignity, reciprocity)
, Moral Behavior Moderators correct answers Individual Characteristics, Issue Intensity,
Structural Variables, Organizational Culture
Moral Behavior correct answers Individual Characteristics
Values
Courage
Ego strength (strength of convictions)
Locus of control
Machiavellianism
Risk sensitivity (likely reaction/impact on me of action/non-action)
Blind to incrementalism
Determinants of Issue Intensity correct answers Magnitude of Consequences, Social Consensus,
Probability of Effect, Temporal Immediacy, Proximity of Effect, Concentration of Effect
Studies indicate that managers are much more likely to view decisions as ethical when the
magnitude of consequences (total harm) is high and there is a social consensus (agreement) that a
behavior or action is bad.
Supporting Moral
Behavior correct answers Good cultural design
Minimizes ambiguity
and uncertainty
Fosters respectful, trusting relationships
Managers walk the talk
Intrinsically motivating (part of worthwhile, high-quality company)
Good structural design
Incentives for ethical behavior
Disincentives for unethical
behavior
Watch pay structures and
performance evaluation
Ethical Decision Criteria correct answers Utilitarianism
Rights
Caring/Common Good
Justice
Virtue
Rotary 4-Way Test correct answers Of the things we think, say or do:
Is it the TRUTH?
Is it FAIR to all concerned?
Will it build GOODWILL and BETTER FRIENDSHIPS?
Will it be BENEFICIAL to all concerned?"