UTK MGT 336 Exam 2 || with 100% Error-free Solutions.
formal groups correct answers described by the organization
informal groups correct answers alliances that evolve naturally out of self-interest among
members of the organization
Needs fulfilled by organizational groups. correct answers problem solving, efficiency, flexibility
Needs fulfilled by individuals. correct answers social identity theory, security, self-esteem, self-
interest, mutual interest
advantages to individual decision making correct answers efficiency, clarity of responsibility,
flexibility
disadvantages to individual decision making correct answers limited perspectives, lack of
creativity, resistance
Advantages of Group Decision Making correct answers diverse perspectives, creativity, shared
responsibility
disadvantages to group decision making correct answers time consuming, social loafing, conflict,
group think, social pressures
groupthink correct answers when people don't input their ideas and conform to the consensus of
the group which leaded to subpar decisions
Abilene Paradox correct answers the tendency of people to resist voicing their true thoughts or
feelings in order to please others and avoid conflict even though it might not be the true wants of
the group
Tuckman's model (traditional) correct answers forming
storming
norming
performing
forming correct answers uncertainty about the group purpose and composure
storming correct answers group conflict and emotional responsibilities
norming correct answers development of close relationships, group cohesion
performing correct answers fully functional
Gerricks Punctuated Equilibrium model. correct answers phase one
transition
, phase two
Phase one correct answers first meeting and nothingness until about halfway
transitions correct answers the conflict section where there are progression and setbacks start
about halfway through the time progression of the group
phase two correct answers after kinks are worked out there is some stagnant progress until close
to deadline and there is a slight increase to completion
roles correct answers set of expected behavior patterns attributed to someone occupying a given
position in a social unit
role perception correct answers our view of how we're supposed to act in a given situation
role expectations correct answers how others believe a person should act in a given situation
role ambiguity correct answers when role expectations are not clearly understood
role conflict correct answers individual faces divergent role expectations
norms correct answers acceptable standards of behavior within a group that are shared by the
group's members
two pizza rule correct answers Jeff Bezos says groups should be no larger than that can be fed by
two pizzas (7 +/- 2)
how to prevent social loafing correct answers o Setting group goals with individuals
accountability
o Intergroup competition
o Peer evaluations
o Select motivated members who prefer working in teams
o Group based rewards
o Public posting of performance of individual performance rating
Cohesiveness correct answers the extent to which team members are attracted to a team and
motivated to remain in it
Causes of Cohesiveness correct answers o Member similarity (shared interest)
o Opportunity to interact (the more they interact the closer they will be)
o Degree of threat (we band together in the response to an external threat)
o Satisfaction of member needs
o Group size (smaller groups are more cohesive)
effect of cohesiveness correct answers o Communication (look out for each other, and
o Conformity (More power to influence each other either good or bad)
formal groups correct answers described by the organization
informal groups correct answers alliances that evolve naturally out of self-interest among
members of the organization
Needs fulfilled by organizational groups. correct answers problem solving, efficiency, flexibility
Needs fulfilled by individuals. correct answers social identity theory, security, self-esteem, self-
interest, mutual interest
advantages to individual decision making correct answers efficiency, clarity of responsibility,
flexibility
disadvantages to individual decision making correct answers limited perspectives, lack of
creativity, resistance
Advantages of Group Decision Making correct answers diverse perspectives, creativity, shared
responsibility
disadvantages to group decision making correct answers time consuming, social loafing, conflict,
group think, social pressures
groupthink correct answers when people don't input their ideas and conform to the consensus of
the group which leaded to subpar decisions
Abilene Paradox correct answers the tendency of people to resist voicing their true thoughts or
feelings in order to please others and avoid conflict even though it might not be the true wants of
the group
Tuckman's model (traditional) correct answers forming
storming
norming
performing
forming correct answers uncertainty about the group purpose and composure
storming correct answers group conflict and emotional responsibilities
norming correct answers development of close relationships, group cohesion
performing correct answers fully functional
Gerricks Punctuated Equilibrium model. correct answers phase one
transition
, phase two
Phase one correct answers first meeting and nothingness until about halfway
transitions correct answers the conflict section where there are progression and setbacks start
about halfway through the time progression of the group
phase two correct answers after kinks are worked out there is some stagnant progress until close
to deadline and there is a slight increase to completion
roles correct answers set of expected behavior patterns attributed to someone occupying a given
position in a social unit
role perception correct answers our view of how we're supposed to act in a given situation
role expectations correct answers how others believe a person should act in a given situation
role ambiguity correct answers when role expectations are not clearly understood
role conflict correct answers individual faces divergent role expectations
norms correct answers acceptable standards of behavior within a group that are shared by the
group's members
two pizza rule correct answers Jeff Bezos says groups should be no larger than that can be fed by
two pizzas (7 +/- 2)
how to prevent social loafing correct answers o Setting group goals with individuals
accountability
o Intergroup competition
o Peer evaluations
o Select motivated members who prefer working in teams
o Group based rewards
o Public posting of performance of individual performance rating
Cohesiveness correct answers the extent to which team members are attracted to a team and
motivated to remain in it
Causes of Cohesiveness correct answers o Member similarity (shared interest)
o Opportunity to interact (the more they interact the closer they will be)
o Degree of threat (we band together in the response to an external threat)
o Satisfaction of member needs
o Group size (smaller groups are more cohesive)
effect of cohesiveness correct answers o Communication (look out for each other, and
o Conformity (More power to influence each other either good or bad)
