Which of the following is an example of an intellectual property asset?
a. Stocks
b. Operating processes
c. Skilled employees
d. Equipment correct answers b. Operating processes
Aligning HR activities means:
a. making HR efforts consistent with organizational efforts to improve productivity...
Management 353 Exam I || A Verified A+ Pass.
Which of the following is an example of an intellectual property asset?
a. Stocks
b. Operating processes
c. Skilled employees
d. Equipment correct answers b. Operating processes
Aligning HR activities means:
a. making HR efforts consistent with organizational efforts to improve productivity.
b. reducing dependence on human assets by replacing them with more efficient technology
wherever possible.
c. conducting cost-benefit analyses to examine the impact of outsourcing.
d. redistributing work among HR personnel in accordance with their areas of expertise. correct
answers a. making HR efforts consistent with organizational efforts to improve productivity.
A company manufactures cell phone cases. The company's daily average level of output is
10,000 cases, and its total daily cost for workers (on average) is $50,000. What is the company's
unit labor cost?
a. $5.00
b. $10.00
c. $1.00
d. $50.00 correct answers a. $5.00
___________ is a measure of the quantity and quality of work done, considering the cost of the
resources used. correct answers productivity
FabYarn Inc., a chain of high-end department stores, is renowned for providing exceptional
customer service to shoppers. Its customer service is one of the major reasons for its long-term
relationships with its customers. In this scenario, FabYarn's customer service is most likely one
of its _____.
a. human resource strategies
b. trademarks
c. core competencies
d. patented intellectual capital assets correct answers c. core competencies
Ruby, Gary, Sam, and Anna work in a software development firm. Who among the following is
responsible for the talent management and development function of the firm's HR department?
a. Ruby, who develops job descriptions and job specifications for vacant job positions
b. Sam, who develops career planning programs for the firm's employees
c. Anna, who creates employee selection tools such as skills assessment tests
d. Gary, who ensures the availability of qualified individuals to fill vacant job positions in the
firm correct answers b. Sam, who develops career planning programs for the firm's employees
The administrative role of HR management involves:
a. evaluating mergers and acquisitions for organizational compatibility.
, b. processing information and recordkeeping.
c. identifying and implementing needed programs and policies in the organization.
d. transferring operations to international locations on the basis of workforce needs. correct
answers b. processing information and recordkeeping.
Marcus is the owner of four Pizza Pizzazz restaurants in Santa Fe. Although the employee
selection and training aspects of his business are carried out within the company, the payroll
function is carried out by a local company. In this scenario, Marcus is _____ the payroll function
of his business.
a. outsourcing
b. backsourcing
c. nearshoring
d. offshoring correct answers a. outsourcing
Which of the following is a challenge facing employers in all industries?
a. Retaining employee talent
b. Creating a monocultural work environment
c. Reducing reliance on technology
d. Encouraging ethnocentrism in the workplace correct answers a. Retaining employee talent
Who among the following individuals is an expatriate?
a. Shernita, a citizen of the United States, who is working in India for a company headquartered
in the United States
b. Ochin, a citizen of Thailand, who is working in the United States for a German company
c. Gloria, a citizen of Guatemala, who is working in Guatemala for a company headquartered in
Mexico
d. Tracy, a U.S. citizen, who is working in the United States for a Canadian company correct
answers a. Shernita, a citizen of the United States, who is working in India for a company
headquartered in the United States
Which of the following actions is most likely to result in ethical behavior?
a. Showing faith in the employees' ethical values by not offering ethical behavior training
b. Keeping ethical misconduct of employees completely confidential from other employees so
that others do not imitate the behavior
c. Telling employees to resolve ethical conflicts by themselves and not bother their managers for
advice
d. Communicating the company's code of ethics and standards of conduct in writing correct
answers d. Communicating the company's code of ethics and standards of conduct in writing
A Chinese toy manufacturer has received criticism by people in the surrounding community who
have complained about the pollution and chemicals emitted into the air and water. The company
is following all local and national laws and regulations for environmental standards. Which of
the following statements about the company's actions is most accurate regardless of one's
personal or cultural values?
a. The company is acting ethically and legally because companies cannot be restricted by
governments with regard to how they perform operations in their own organization.
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