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WGU Information Technology Management - C954 UCertify Flashcards/565 Q/A
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WGU Information TechnologyManagement - C954 UCertify
Flashcards/565 Q/A
fact - -The confirmation or validation of an event or object
-information age - -A time when infinite quantities of facts are widely
available to anyone who can use a computer
-internet of things (IoT) - -A world where interconnected Internet-enabled
devices or "things" have the ability to collect and share data without human
intervention
-machine-to-machine (M2M) - -refers to devices that connect directly to
there devices
-data aggregation - -The collection of data from various sources for the
purpose of data processing
-structured data - -data that has defined length, type and format and
includes numbers, dates, or strings such as Customer Address
-ambient digital experience - -a blend of the physical, virtual, and electronic
environments creating a real-time ambient environment that changes as the
user moves form one place to another
-Internet of Everything (IoE) - -a concept that extends the Internet of Things
(IoT) emphasis on machine-to-machine communications to describe a more
complex system that also encompasses people and processes
-autonomous agent - -software that carries out some set of operations on
behalf of a user or another program with some degree of independence or
autonomy, and employ some knowledge or representation of the user's goals
or desires
-autonomic computing - -a self-managing computing model named after,
and patterned on, the human body's autonomic nervous system
-transformation process - -the technical core, especially in manufacturing
organizations; the actual conversion of inputs to outputs
-value-added - -the term used to describe the difference between the cost
of inputs and the value of price of outputs
, -strategic business units (SBUs) - -consists of several stand alone
businesses
-materials requirement planning (MRP) system - -sales forecasts to make
sure that needed parts and materials are available at the right time and
place in a specific company
-tactical planning - -focuses on producing goods and services as efficiently
as possible within the strategic plan
-operational planning and control (OP&C) - -deals with the day to day
procedures for performing work, including scheduling, inventory, and process
management
-International Organization for Standardization (ISO) - -a non-governmental
organization established in 1947 to promote the development of world
standards to facilitate the international exchange of goods and services
-process quality - -main goal is to produce defect free products
-six sigma quality - -the goal is to detect potential problems to prevent their
occurrence and achieve no more than 3.4 defects per million opportunities
-malcolm baldric national quality awards - -1987 U.S. standard awarding
quality awards in seven key areas: leadership, strategic planning,
customer/market focus, information and analysis, human resources focus,
process management, and business results
-ISO 900 - -international organization for standardization (1947) requiring a
company to determine customer needs, including regulatory and legal
requirements including communication arrangements. Other standards
involve process control, product testing, storage and delivery.
-ISO 14000 - -collection of best practices for managing an organizations
impact on the environment
-CMMI - -capability maturity integration is a framework for best practices.
Does not describe the processes themselves; it describes the characteristics
of good processes, thus providing efficient guidelines.
-inputs - -land, labor, capital, information
-transformation - -conversion process
-outputs - -goods & services
, -storage virtualization - -combines multiple network storage devices so that
they appear to be a single storage device
-network virtualization - -combines networks by splitting the available
bandwidth into independent channels that an be assigned in real time to a
specific device
-server virtualization - -combines the physical resources, such as servers,
processors, and operating systems, from the applications
-system virtualization - -the ability to present the resources of a single
computer as if it is a collation of separate computers (virtual machines)
-multi-tenancy - -a single instance of a system serves multiple customers
-cloud fabric controller - -an individual who monitors and provisions cloud
resources similar to a server administrator at an individual company
-cloud fabric - -the software that makes the benefits of cloud computing
possible
-hybrid cloud - -includes two or more private, public, or community clouds,
but each cloud remains separate and is only linked by technology that
enables data and application portability
-cloud bursting - -when a company uses its own computing infrastructure
for normal usage and accesses the cloud when it needs to sale for high/peak
load requirements, ensuring a sudden spike in usage does not result in poor
performance or system crashes
-utility computing - -offers a pay-per-use revenue model similar to a
metered service such as gas or electricity
-Infrastructure as a Service (IaaS) - -delivers hardware networking
capabilities, including use of servers, networking, and storage, over the cloud
using a pay-per-use revenue model
-Disaster Recovery as a Device (DRaaS) - -Offers backup services that use
cloud resources to protect applications and data form disruption caused by
disaster
-Data as a Service (DaaS) - -facilitates the accessibility of business-critical
data in a timely, secure, and affordable manner
-Moore's Law - -refers to the computer chip performance per dollar doubling
every 18 months
, -upcycle - -reuses or refurbishes waste and creates new product
-governance - -method or system of government for management or control
-information systems audit and control association (USACA) - -a set of
guidelines and supporting tools for IT governance that is accepted worldwide
and generally used by auditors and companies as a way to integrate
technology to implement controls and meet specific business objectives
-internet technology infrastructure library (ITIL) - -a framework provided by
the government of the UK that offers eight sets of management procedures
-committee of sponsoring organizations (COSO) - -key for evaluating
internal controls such as human resources, logistics, IT, risk, legal, marketing
and sales, operations, financial functions, procurement, and reporting
-capability maturity model integration (CMMI) method - -a process
improvement approach that contains 22 process areas
-enterprise architecture - -a process for how an organization will build,
deploy, use, and share its data, processes, and MIS assets
-deperimeterization - -occurs when an organization moves employees
outside its firewall, a growing movement to change the way corporations
address technology security
-transborder data flows (TDF) - -when business data flows across
international boundaries over the telecommunications networks of global
information systems
-carbon emission - -includes the carbon dioxide & carbon monoxide in the
atmosphere produced by processes and systems
-grid computing - -a collection of computers coordinated to solve a common
problem
-smart grid - -delivers electricity using two-way digital technology
-virtualization - -the creation of a virtual (rather than actual) version of
computing resources, such as an operating system, a server, a storage
device, or other network resources
-data center - -a facility used to house management information systems
and associated components, such as telecommunications and storage
systems
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