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SPMT 217 Ch. 2 Questions and Answers 100% Solved 2024/2025
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SPMT 217 Ch. 2 Questions and Answers 100% Solved 2024/2025
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SPMT 217 Ch. 2Goals of Sport managers? - ANSTo get workers to do what the manager wants in an efficient
and cost-effective manner
Scientific Management - ANS- "Taylorism": workers should not be doing the same job different
ways, but instead in the "one best way" (most efficient way)
- Manager can get workers to perform job the "best way" by enticing them with economic
rewards
Human Relations Movement - ANS- Today, it is common to view the study of human behavior
within organizations as a combination of the scientific management and human relations
approaches
- Hawthorne Studies: social factors in the workplace were important, and job satisfaction and
output depended more on cooperation and a feeling of worth than on physical conditions
- Mary Parker Follett: believed that effective, motivational management existed in partnership
and cooperation
Organizational Behavior - ANS- Organizational behavior, OB: is the study and application of the
human side of management and organizations
- Includes dealing with modern changes: downsizing, globalization, information technology,
diversity
- Better human resources = "competitive advantage"
Functional Areas of Management - ANS- Sport managers must perform in a number of
functional areas and execute various activities in fulfilling the demands of their jobs
- Key Areas include: Planning, Organizing, Leading, Evaluating
- This list is not comprehensive because organizations are constantly evolving
Functional Areas: Planning - ANS- Planning: defining organizational goals and determining the
appropriate means by which to achieve these desired goals
- Setting "course of action" for the sport organization
- Organizational plans change and evolve: should not be viewed as "set in stone"; adjustable
- Managers must participate in both short-tem and long-term planning
Functional Areas: Organizing - ANS- Organizing: putting plans into action; manager determines
what types of jobs are needed and who will perform them
- Develop an organizational chart; Develop position descriptions; Develop position qualification
- Staffing includes the selection orientation, training, and development of staff members
Functional Areas: Leading - ANS- Leading is: directing activities of employees as he or she
attempts to accomplish organizational goals. "Action" part of the management process
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