PGA Knowledge Test Tournament
Operations UPDATED Exam Questions
and CORRECT Answers
What is the first thing a professional and a client need to establish before organizing an
event? - CORRECT ANSWER- Purpose and Budget
What elements go into establishing a tournament framework? - CORRECT ANSWER- Date,
Time, Size, Format, Number of Carts, Food and Beverage, Prizes, Merchandise, Special
Events, Preliminary Budget.
What are budget considerations for creating a tournament? - CORRECT ANSWER- Revenue
Streams (Fees, Sponsors, Banquet)
Expenses- Green Fees, Cart Fees, Range, Custom Merchandise, Food and Beverage, Gift
Certificate, Extra Amenities
What factors go into selecting a date? - CORRECT ANSWER- Facility policies, Course
Conditions/Projects, Number of Holes Needed, Playoffs, Weather, Sunlight, Other Events
What are the four ways to compute a handicap for an individual without one? - CORRECT
ANSWER- Callaway, Schied, Modified Peoria
What increases the chances of more people winning something at your events? - CORRECT
ANSWER- Contests: Longest Drive, Closest-To-The-Pin, Straightest Drive; Can flight skill
events to make fair; Special Events on holes Hole-In-One
What advantages does buying gift items in bulk provide? - CORRECT ANSWER- Reduces
the amount of time planning required; Supplier discount for quantity or loyalty
Why are gifts and awards tough decisions? - CORRECT ANSWER- Challenging to be
unique; Hard to please all, sizing issues, returns; Can entice re-booking if impressed
, What should a Tournament Team organization chart include? - CORRECT ANSWER-
Names, Titles, Contact Information, Responsibilities of each, Relationship between
functional areas and lines of authority
Who is on the facility Tournament Team? - CORRECT ANSWER- Staff, Volunteers,
Sponsors and Client
Who is the Tournament Committee? - CORRECT ANSWER- Only those ultimately
responsible for the event
What is the first task to accomplish when organizing your Tournament Staff? - CORRECT
ANSWER- -Identify needed positions, then fill them
-Once identified, be sure they know the tasks and have the skills to fill them
-Use Organization Chart~identify lines of authority, relationship to other functions, basic
descriptions of responsibilities
Duties of the Tournament Coordinator - CORRECT ANSWER- -Be available to provide
advice on all areas of event
-Develop a challenging encompassing format
-Promote the event
-Develop handbooks and checklists
-Determine needs, follow-up on Committee assignments~ Budgets and Food and Beverage
-Communicate with GM, F/B Manager, Superintendent
-Could be referred to as Tournament Director depending on the event
What are the 4 areas of people's needs? - CORRECT ANSWER- 1. Keeping track of where
they are
2. Providing Food and Entertainment
3. Preparing for safety
4. Preparing places people congregate off the course
