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FSO TEST PRACTICE QUESTIONS AND ANSWERS
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FSO TEST PRACTICE QUESTIONS AND ANSWERS
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FSO TEST PRACTICE QUESTIONS AND ANSWERSDUring the Clinton administration, the Congressional Black Caucus received credit for: -
Answers -Pressuring the President to use force to restore the elected President of Haiti
To justify military action without congressional approval, Presidents Harry S. Truman,
George H. W. Bush, and Bill Clinton relied on a resolution from which organization? -
Answers -United Nations Security Council (War Powers Act of 1973 - 60 days without
approval)
What is the definition of a System? - Answers -- A collection of interrelated parts or
subsystems unified by design to obtain one or more objectives.
What are 5 fundamental implications of the term system? - Answers -1. A system is
designed to accomplish an objective
2. Subsystems of a system have an established arrangement
3. Interrelationships exist among the elements.
4. Flow of resources through a system is more important than basic elements.
5. Organization objectives are more important than those of the subsystems.
What are the 3 major parts of the system? - Answers -1. Input
2. Transformation
3. Output
**from the basic systems model
What are the and four additional parts of the system? - Answers -1. Control
2. Memory
3. Environmental factors
4. Feedback
What is the definition of the Input of a system? - Answers -- The the human and
physical resources that are transformed to produce the output.
What is the definition of the Transformation of a system? - Answers -- Involves any any
action or activity used in changing input into output (i.e. activities involved in production
of food)
What is the definition of the Output of a system? - Answers -- The result from
transforming the input, & it represents achievement of the system's goal
What are the 3 functions that the that the control element performs in a system? -
Answers -1. It ensures that resources are used effectively and efficiently in
accomplishing organizational objectives
2. It ensures that the organization is functioning within legal and regulatory constraints;
and
3. It provides standards to be used in evaluation of operations.
,What does the Memory element of the system include? - Answers -- includes all stored
information and provides historical records of the system's operations.
What are the Environmental Factors element of the system? - Answers -- They're things
that occur outside of the foodservice system yet impact some component of the system.
What does the Feedback element of the system include? - Answers -- includes those
processes by which a system continually receives information from its internal and
external environment
What is an open system? - Answers -- Organization that is in continual interaction with
the environment
What are 6 unique characteristics of an open system? - Answers -1. Interdependency of
parts, leading to integration and synergy
2. Dynamic equilibrium
3. Equifinality
4. Permeable boundaries 5. Interface of systems and subsystems
6. Hierarchy of the system.
What is the definition of Interdependency? - Answers -- The reciprocal relationship of
the parts of a system---> each part mutually affects the performance of the others.
What does the interdependency of open systems emphazie? - Answers -- Emphasizes
the importance of viewing the organization as a whole rather than the parts in isolation
What is the result of effective interaction between different parts of the open system? -
Answers -- Integration--> the parts of the system share objectives of the entire
organization
What does integration of the parts of an open system lead to? - Answers -synergy--->
meaning that the units or parts of an organization working together may have greater
impact than each of them operating separately.
What is the definition of Dynamic Equilibrium (a.k.a steady state)? What does it include?
- Answers -- The continuous response and adaptation of a system to its internal and
external environment---> includes all the conditions, circumstances, and influences
affecting the system.
What's the definition of Equifinality as applied to the organization as a system? -
Answers -- It means that a same or similar output could be achieved by using different
inputs or by varying the transformation processes.
- In other words, various alternatives may be used to attain similar results.
What is the
, Permeability of boundaries characteristic of an open system? - Answers -- is the
characteristic that allows the system to be penetrated or affected by the changing
external environment.
What is the purpose of boundaries in an open system? - Answers -- is the characteristic
of an open system that allows the system to be penetrated or affected by the changing
external environment.
What is the Interface characteristic of an open system? - Answers -- The area of
interdependency between two subsystems or two systems
- i.e. The overall organizational system has many interfaces with other systems such as
suppliers, government agencies, community organizations, and unions.
Describe the hierarchy characteristic of an open system. - Answers -- A system is
composed of subsystems of lower order---> the system is also part of a larger
suprasystem.
In fact, the ultimate system is the universe.
What is the definition of a subsystem? - Answers -- A complete system within itself that
is part of a larger system
What have the input resources traditionally been referred to as - Answers -1. Men
2. Materials
3. Money
4. Minutes
What are the current 4 types of input resources in the foodservice system? - Answers -
1. Human (labor & skills)
2. Materials (food & supplies)
3. Facilities (space & equipment)
4. Operational (money, time, utilities, information)
Whats the primary output in the foodservice system? - Answers -- Meals in proper
quantity and quality
What are the other 2 additional outputs of the foodservice system? - Answers -1.
customer & employee satisfaction
2. financial accountability
What is the objective of food production? - Answers -- To satisfy the expectations,
desires, and needs of customers, clients, or patients.
- i.e. A customer at an office snack bar might be content with a grilled cheese sandwich
and tomato soup; that evening at an upscale restaurant, however, the customer will
have quite different expectations of the cuisine.
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