WGU C202 (Managing Human Capital -
Chapter 2 Test)
Organizational culture - correct answer ✔✔the norms, values, and assumptions of organizational
members that guide members' attitudes and behaviors
Codes of conduct - correct answer ✔✔specifies expected and prohibited actions in the workplace and
gives examples of appropriate behavior. code of conduct is a statement of behaviors that the
organization expects from employees; inherent in the conduct is the idea that disciplinary action would
be the result of violating the behavioral standard.
code of ethics - correct answer ✔✔a decision making guide that describes the highest values to which an
organization aspires. a statement of ideal standards that the organization is committed to uphold in its
business practices.
Corporate social responsibility - correct answer ✔✔businesses showing concern for the common good
and valuing human dignity
stakeholder perspective - correct answer ✔✔considering the interests and opinions of all people,
groups, organizations, or systems that affect or could be affected by the organization's actions
performance culture - correct answer ✔✔focuses on hiring, retaining, developing, motivating, and
making work assignments based on performance data and results
high performance work systems - correct answer ✔✔high involvement or high commitment
organizations
Ethics - correct answer ✔✔the standards of moral behavior that define socially accepted behaviors that
are right as opposed to wrong
utilitarian standard - correct answer ✔✔the ethical action best balances good over harm
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