WellCare Mastery Test 2024 Latest Update 2024-
2025 Actual Exam Questions and 100% Verified
Correct Answers Guaranteed A+ Verified by
Professor
A grievance request, or any evidence concerning a grievance, must be filed orally or in
writing no later than _____ calendar days from the date of the event or the date the
member is made aware of the issue. - CORRECT ANSWER: 60
Agents may be investigated after being suspected of noncompliant activity reported
through a: - CORRECT ANSWER: Complaint Tracking Module (CTM), Grievance, and
Secret Shop Finding
All Prescription Drug Plans (PDPs) will offer a $___ copay for most Part D preventive
vaccines, regardless of which network pharmacy is used by members. - CORRECT
ANSWER: Zero
An agent who has never had any verbal warnings cannot be issued a Corrective Action
Plan. - CORRECT ANSWER: False
An LEP is assessed by CMS when a member goes ______ days or longer without
creditable prescription drug coverage after they become Medicare-eligible. - CORRECT
ANSWER: 63 days
An SEP is a period outside of the ICEP, AEP, or MA OEP when beneficiaries can enroll
based solely on life events that qualify for an SEP period. - CORRECT ANSWER: True
At the end of this course, there will be a Mastery Exam. Agents must achieve a passing
score of 85% or higher to successfully complete this course. - CORRECT ANSWER:
True
CVS Caremark Mail Order will be in-network for 2024. - CORRECT ANSWER: False
, Failure to inform a beneficiary that a trusted provider is out-of-network or is not available
in the newly selected plan can cause a sales allegation. - CORRECT ANSWER: True
For Prescription Drug Plan (PDP) Medication Home Delivery, the __ Plan will continue
to offer a discount (2.5 x 30-day preferred retail copay) for Tier 2,3, and 6 prescriptions.
- CORRECT ANSWER: Value Plus
Key areas you as an agent have control over and impact upon regarding Star Ratings
for quality are: - CORRECT ANSWER: All of these
Low-Income Subsidy (LIS), which is often referred to as Extra Help, reduces all Part D
plan premiums. - CORRECT ANSWER: False
Members are no longer required to pay a partial deductible due to the Inflation
Reduction Act. - CORRECT ANSWER: True
Members who fail to pay the required premiums before the end of the grace period
(Wellcare has a three-month grace period) will be terminated. - CORRECT ANSWER:
True
Noting the correct enrollment period on enrollment applications helps in preventing
delayed enrollment processing. - CORRECT ANSWER: True
Once the enrollment is completed, you can save a copy of the application for your
reference. - CORRECT ANSWER: False
Prior to the beginning of the enrollment process, an agent is required to cover certain
beneficiary specific information, including but not limited to: - CORRECT ANSWER: All
of these
Providers may create co-branded marketing pieces using the Wellcare name and logo,
as long as they are using the current, approved logo. - CORRECT ANSWER: False
The benefits of buying summaries with Stuvia:
Guaranteed quality through customer reviews
Stuvia customers have reviewed more than 700,000 summaries. This how you know that you are buying the best documents.
Quick and easy check-out
You can quickly pay through credit card or Stuvia-credit for the summaries. There is no membership needed.
Focus on what matters
Your fellow students write the study notes themselves, which is why the documents are always reliable and up-to-date. This ensures you quickly get to the core!
Frequently asked questions
What do I get when I buy this document?
You get a PDF, available immediately after your purchase. The purchased document is accessible anytime, anywhere and indefinitely through your profile.
Satisfaction guarantee: how does it work?
Our satisfaction guarantee ensures that you always find a study document that suits you well. You fill out a form, and our customer service team takes care of the rest.
Who am I buying these notes from?
Stuvia is a marketplace, so you are not buying this document from us, but from seller Tutordiligent. Stuvia facilitates payment to the seller.
Will I be stuck with a subscription?
No, you only buy these notes for $20.49. You're not tied to anything after your purchase.
