BCOR 2206-Quiz #1 with Complete Solutions
Operations Management - Answer️️ -management of processes used to
design, supply, produce and deliver valuable goods and services to
customers
Supply Chain - Answer️️ -global network of organizations and activities
involved in designing, transf...
Operations Management - Answer✔️✔️-management of processes used to
design, supply, produce and deliver valuable goods and services to
customers
Supply Chain - Answer✔️✔️-global network of organizations and activities
involved in designing, transforming, consuming and disposing of goods
and services
Customer Management - Answer✔️✔️-interfacing b/w customers, order
processing and fulfillment side of the operation
Supply Management - Answer✔️✔️-processes to identify, acquire and
administer inputs
Logistics Management - Answer✔️✔️-movement of materials and
information within, into and out of the firm
total product experience - Answer✔️✔️-all goods and services that are
combined to define a customer's complete experience, includes all aspects
of purchasing, consuming and disposing of the product
Process - Answer✔️✔️-system of activities that transforms inputs into
valuable outputs
Processes use resources such as: - Answer✔️✔️-machines, people,
knowledge, money
Processes use resources to transform inputs such as: - Answer✔️✔️-
materials, energy, money, people and data
Processes use resources to transform inputs into outputs such as: -
Answer✔️✔️-goods and services
design processes - Answer✔️✔️-develop new goods and services
strategic planning processes - Answer✔️✔️-determine how the firm should
compete
production processes - Answer✔️✔️-plan and execute the supply,
manufacture and delivery of goods and services to customers
evaluation processes - Answer✔️✔️-measure and report how well they are
meeting their goals or using their resources
lean operation - Answer✔️✔️-operation that produces maximum levels of
efficiency and effectiveness using a minimal amount of resources
core capabilities - Answer✔️✔️-unique set of skills that confers competitive
advantage to a firm, because rival firms cannot duplicate them
overall effect of concentrating on core capabilities: - Answer✔️✔️-produce
greater product value through higher quality and greater efficiencies, also
makes supply chains more interdependent
Operations managers - Answer✔️✔️-managers transform inputs into
outputs
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