LLPSD - FF1 Chapter 4 Practice Questions and Answers
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Course
LLPSD FF1
Institution
LLPSD FF1
LLPSD - FF1 Chapter 4 Practice
Questions and Answers
What should a call-taker do if a call comes in about an issue the
fire department does not handle?
a. Send the call to he back of teh queue and take it when there is
no priority traffic
b. Politely inform the called that the fire department...
d. The cordings are not discoverable for use in litigation. -
Answer✔️✔️-a. The recordings are useful for review of the
telecommunication center's performance.
What is the third step in the five-step process of receiving and
dispatching an emergency call?
a. Classification and prioritization
b. Caller instruction
c. Unit selection
d. Unit notification - Answer✔️✔️-a. Classification and prioritization
(1. call receipt 2. location validation 3. classification & prioritization
4. unit selection 5. dispatch)
Which NFPA standard contains a complete list of qualifications for
telecommunicators?
a. 1071
b. 1051
c. 1061
d. 1081 - Answer✔️✔️-c. NFPA 1061
What is the term for communications center dispatchers?
a. Public afety answering technicians
b. 911 receptionists
2
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