Exam (elaborations)
Ramp Agent Study Guide Questions and Answers with Solutions 2024/2025
- Course
- Institution
Ramp Agent Study Guide Questions and Answers with Solutions 2024/2025
[Show more]
Seller
Follow
Content preview
Ramp Agent Study GuideD**** Airlines Expectation
Display a professional attitude and appearance all day, normal.
ALA
Acronym that means (Aircraft Load Agent)
Responsible for supervising the right loading of the plane. During arrival/departure can be called
the marshalling agent.
Previous
Play
Next
Rewind 10 seconds
Move forward 10 seconds
Unmute
0:01
/
0:15
Full display screen
Brainpower
Read More
AIC
Acronym which means (Agent In Charge) Responsible for supervising the right loading of the
plane. During arrival/departure can be known as the marshalling agent.
OSM
Acronym that means (Operations Service Manager) Responsible for supervising the whole
region or quarter which you paintings in; will conduct administrative functions their agents
require .
GOM
The guide that governs ramp policies and approaches, additionally called the Ground
Operations Manual.
, SPPM
Safety Policy and Procedures Manual
DCGOM
Delta Connection Ground Operations Manual
DGM
Dangerous Goods Manual
Professional Image
Working on the ramp is like being displayed in a "fish bowl!" Customers are looking how we
function at the ramp always.
Internal Customer
Person in the agency or enterprise companion we assist by our efforts.
External Customer
A man or woman who is out of doors the corporation and a person who typically can pay for the
provider.
Customer Expectations
Provide a secure airport and flight revel in, defend and transport their baggage/cargo to the
correct destination, offer on time arrivals and departures.
Flight Classifications
Originator: Flights that start on your station
Terminator: Flights that lead to your station
Thru Flight
Flights that arrive to your station and hold on to another station that have the identical flight wide
variety.
Personal Protective Equipment (PPE)
Steel Toe/Composite Boots, Hearing Protection (i.E - ear plugs, ear muffs), Safety Vest
The benefits of buying summaries with Stuvia:
Guaranteed quality through customer reviews
Stuvia customers have reviewed more than 700,000 summaries. This how you know that you are buying the best documents.
Quick and easy check-out
You can quickly pay through credit card or Stuvia-credit for the summaries. There is no membership needed.
Focus on what matters
Your fellow students write the study notes themselves, which is why the documents are always reliable and up-to-date. This ensures you quickly get to the core!
Frequently asked questions
What do I get when I buy this document?
You get a PDF, available immediately after your purchase. The purchased document is accessible anytime, anywhere and indefinitely through your profile.
Satisfaction guarantee: how does it work?
Our satisfaction guarantee ensures that you always find a study document that suits you well. You fill out a form, and our customer service team takes care of the rest.
Who am I buying these notes from?
Stuvia is a marketplace, so you are not buying this document from us, but from seller Legitexams. Stuvia facilitates payment to the seller.
Will I be stuck with a subscription?
No, you only buy these notes for $11.49. You're not tied to anything after your purchase.
Can Stuvia be trusted?
4.6 stars on Google & Trustpilot (+1000 reviews)
72349 documents were sold in the last 30 days
Founded in 2010, the go-to place to buy study notes for 14 years now