Social Media (SM) Answer: the use of information technology (IT) to support the sharing of content among networks of users
Social Media Information System (SMIS) Answer: The information system that supports SM
What are the 3 SMIS roles? Answer: providers, users, commun...
Social Media (SM) Answer: the use of information technology (IT) to support the sharing of content
among networks of users
Social Media Information System (SMIS) Answer: The information system that supports SM
What are the 3 SMIS roles? Answer: providers, users, communities
What are the 5 components of social media? Answer: Hardware, software, data, procedures, people
What is the role of hardware for social media providers? Answer: Elastic, cloud-based servers
What is the role of hardware for users and communities? Answer: Any user computing device
What is the role of software for social media providers? Answer: Application, NoSQL, or other
DBMS, Analytics
What is the role of software for users and communities? Answer: browser, ios, android, windows
10, and other applications
What is the role of data for social media providers? Answer: Content and connection data storage
for rapid retrieval
What is the role of data for users and communities? Answer: User-generated content, connection
data
, What is is the role of procedures for social media providers? Answer: Run and maintain application
(Beyond the scope of this text)
What is the role of procedures for Users and communities? Answer: Create and manage content,
informal, copy each other
What is the role of people for social media providers? Answer: Staff to run and maintain application
(Beyond scope of this text)
What is the role of people for users and communities? Answer: Key users, adaptive, can be
irrational
What does startegy determine? Answer: Value chains
What does value chains determine? Answer: business processes
What do business processes determine? Answer: Social media IS requirements
What are risks of SM inbound and outbound logistics? Answer: Loss of privacy; you're openly solving
problems in front of competition because they can see what users see
What are the benefits of SM inbound and outbound logistics Answer: - Numerous solution ideas and
rapid evaluation of them
- Better solutions to complex supply chain problems
How should mostly structured processes be applied? Answer: Carefully to avoid chaos
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