Auburn University COMM 1000: Public
Speaking Final Exam Study Guide
linear model of communication - correct answer ✔✔theory that views communication as a one-way
process in which a source conveys an encoded message through a channel to a receiver, who then
decodes that message
source - correct answer ✔✔the person responsible for inventing the idea on which he or she intends to
speak and crafting that idea to an audience
encoding - correct answer ✔✔taking an abstract notion and providing it meaning through the
application of symbols
message - correct answer ✔✔the content or idea that the source tries to convey to the audience
channel - correct answer ✔✔the medium through which an encoded message is transmitted from a
source to a receiver
receiver - correct answer ✔✔the person or audience that a message is being transmitted to
decoding - correct answer ✔✔the process of drawing meaning from the symbols that were used to
encode a message
noise - correct answer ✔✔anything that can change the message after the source encodes and sends it
physical noise examples - correct answer ✔✔other sounds, visual barriers, poor volume and projection,
distraction in the room, hunger, tiredness, and other bodily limitations
,psychological noise examples - correct answer ✔✔Preoccupation with other thoughts, emotional
reaction to the topic, prejudice or ill will towards the speaker, unwillingness to listen, resistance to the
message.
interactive model of communication - correct answer ✔✔communication theory that views
communication as a two-way process that includes feedback and the environment
feedback - correct answer ✔✔the receiver's response to a message that is sent to the sender
environment - correct answer ✔✔the context in which the communication process takes place
environmental elements - correct answer ✔✔beliefs, context, history, participants, relationships,
physical setting, values
transactional model of communication - correct answer ✔✔the theory that views communication as a
constant process in which all parties simultaneously play the roles of sender and receiver
similarities in conversation and speech - correct answer ✔✔Audience-centered, attention to feedback,
goal-driven, logic is required, stories for effect.
differences in conversation and speech - correct answer ✔✔language choices, speeches require more
organization, use of notes, no interruptions, delivery style, physical arrangement
3 public speaking myths - correct answer ✔✔Public speaking is a talent not a skill, speech is easy we do
it all the time, there is no right way to deliver a speech
phobia - correct answer ✔✔a persistent, irrational fear of a specific object, activity, or situation that
leads to a compelling desire to avoid
communication apprehension - correct answer ✔✔the fear or anxiety associated with real or anticipated
communication with another or others
, self-fulfilling prophecy - correct answer ✔✔convincing yourself that something is going to happen before
it does, thus leading to the occurrence of what you originally expected
physical effects of communication apprehension - correct answer ✔✔Rise in blood pressure/face
flushing red, shortness of breath, galvanic skin tightening, perspiration.
systematic desensitization - correct answer ✔✔the process whereby a person is slowly introduced to a
fear such that each time he or she overcomes the fear the intensity is decreased
ethics - correct answer ✔✔involve morals and the specific moral choices to be made by a person
ethics of choosing a topic - correct answer ✔✔speakers must choose topics and messages they firmly
believe are in the best interests of their audience
Plagiarism - correct answer ✔✔taking the intellectual achievements of another person and presenting
them as one's own
global plagiarism - correct answer ✔✔taking an entire piece of work and saying that it is your own
incremental plagiarism - correct answer ✔✔using part of someone else's work and not citing it as a
source
patchwork plagiarism - correct answer ✔✔taking ideas from more than one piece of work and putting
them together into a new piece of work, and then presenting them as original work without giving due
credit to the sources
patchworking - correct answer ✔✔taking original source material and changing a few words in it, but not
enough to consider it a paraphrase, all the while not citing the original source material
ethics of language and delivery - correct answer ✔✔Maintain composure, describe people with respect,
avoid profanity, balance simplicity and complexity, balance emotion and logic.