BUAD 304 Midterm Exam Questions | Questions with complete solutions
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BUAD 304 Midterm Exam Questions | Questions with complete solutions A manager who displays independence of thought, action, and feelings is demonstrating Schwartz's value of conservation. False A manager should use Schwartz's model to understand employees and assign them tasks that are consistent...
A manager who displays independence of thought, action, and feelings is demonstrating
Schwartz's value of conservation.
False
A manager should use Schwartz's model to understand employees and assign them
tasks that are consistent with their values.
True
Attitudes have three components: affective, cognitive, and behavioral.
True
Cognitive dissonance is the psychological discomfort a person experiences when
simultaneously holding two or more conflicting cognitions.
True
Organizational commitment exists to the degree that the person is satisfied with his or
her job.
False
Values tend to vary across generations because they are influenced by events in
childhood and youth. For example, some parents lived through the Depression, and this
experience led them to be risk takers in terms of their investments.
False
Job satisfaction is not a unitary concept; a person may be satisfied with one aspect of
his or her job and dissatisfied with one or more other aspects.
True
Research has found that some aspects of an individual's disposition are significantly
associated with some aspects of job satisfaction, such as having autonomy or receipt of
rewards.
True
Job involvement represents the extent to which an individual is personally involved with
his or her work role. This has nothing to do with job satisfaction.
False
Job satisfaction has a negative association with OCB and a positive relationship with
CWB.
False
Schwartz's model suggests that
,values are unstable.
values are important but have no direct effect on motivation.
values may conflict with each other.
we are always aware of our values and how they influence us.
values are formed when we are in our early adulthood.
Roger, a manager, knows that one of his employees values conformity and tradition.
Roger should assign the employee to a job that includes
high social value.
high security.
high respect, commitment, and acceptance.
high control over others.
high influence over others.
You are unlikely to say anything to someone smoking in the nonsmoking section of a
restaurant if you have no intention of confronting the smoker. Your intention reflects the
__________ component of your attitude toward people smoking in restaurants.
Donna works as a project manager for a major consumer products firm. She works with
beliefs, perceptions, and informal obligations about what she is entitled to receive in
return for what she provides to the organization. Janice's beliefs represent a(n)
,high level of emotional labor.
employment contract.
high normative commitment.
high affective commitment.
psychological contract.
Which of the following contributes least to employee engagement in North America?
career opportunities
the organization's reputation
recognition
pay
communication
The _____ model suggests that managers should monitor employees' perceptions of
fairness.
met expectations
need fulfillment
equity
value attainment
dispositional components
When Harry has a perceived conflict with a co-worker, he will send them e-mails that
are taunting or insulting. This is an example of
OCB.
COW.
CWB
POS.
EEG.
______ programs help employees to integrate, assimilate, and transition to new jobs.
There are four attitude and four behavior components fount to correlate with ____ ____.
job satisfaction
Individual behavior that is discretionary and not part of a formal reward system and
promotes the effective performance of the firm is called ___ ___ ___.
, organizational citizenship behavior
___ are abstract ideals that guide one's thinking and behavior across all situations.
Values
Schwartz's second bipolar dimension includes openness to ___ and ___.
Change; conservation
In Schwartz's Basic Value model, those values that are in opposing directions from the
___ of the circle conflict with each other.
Center
According to Schwartz's Theory, firms can reduce turnover by:
matching employee values with values that comprise the organizational culture
People who grew up during the Great Depression are likely to value security and
conservation and thus dislike ___ or the use of credit cards.
Debt
Positive employee ___ and ___ are greatest when the work environment is consistent
with employee values.
Attitudes; motivation
The ___ ___ represents an employee's beliefs about what he or she is entitled to
receive in return for what he or she provides the organization.
psychological contract
Determinants of Intention
1. Attitude toward the behavior
2. Subjective norm
3. Perceived behavioral control
The first step in combating bullying is to document the event in writing, particularly if the
bully is your boss.
TRUE
The two basic dimensions of Schwartz's value theory are self-enhancement/self-
transcendence and ethical/unethical.
FALSE
Personal attitudes affect behavior via intentions.
TRUE
Based on Schwartz's Value Theory, if you value achievement over universalism, you will
spend your evening working hard on your term paper so that you can get a good grade,
rather than volunteering at the soup kitchen.
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