WGU C722 Project Management
Terminology
operations - correct answer ✔the ongoing, daily activities of an organization
that produces revenue and expense Pg 10
projects - correct answer ✔a temporary endeavor with a specified start and
end date Pg 10
business strategy - correct answer ✔the activities, methods, tactics, etc. that
will be employed to meet the business's goals Pg 12
SMEs (subject matter experts) - correct answer ✔a person who is an
authority in a particular area or topic Pg 2
portfolio - correct answer ✔a group of related programs that support a long-
term company goal or objective Pg 13
program - correct answer ✔a group of related projects Pg 13
project - correct answer ✔an activity or group of activities to generate a new,
unique product, service, or results to support that program Pg 13
charter - correct answer ✔a document that, like a contract, is agreed upon by
the sponsor and key stakeholders. It defines the project and authorizes the
resources, roles, responsibilities, authorities, and scope for the project Pg 13
,Specific, measurable, attainable, relevant, timely - correct answer ✔Criteria
of specific objectives that are unique to a project are referred to as SMART
which stands for what Pg 15
working project managers - correct answer ✔not a distinctly separate role in
the organization and can be the role of a functional manager for the duration
of the project Pg 17
dedicated project managers - correct answer ✔role in life is to be a project
manager regardless of the operational needs of the business Pg 17
stakeholder - correct answer ✔anyone who has an impact on or is impacted
by the project Pg 18
stakeholder analysis - correct answer ✔analysis to define the relevant
stakeholders, their interests, and their communication needs Pg 19
Change Requests (CR) - correct answer ✔a document containing a call for
an change in a project Pg 19
Change Control Board (CCB) - correct answer ✔a group of people who track
changes in a project and can be used as a governance tool Pg 19
Scheduling Tools - correct answer ✔tools and the data contained in them
that the project manager uses to communicate Pg 21
,Collaboration Tools - correct answer ✔a cloud-based software that provides
email, instant messaging, scheduling, issue tracking, and threaded
discussions in one place Pg 21
Virtual Teams - correct answer ✔a team whose members are not physically
collocated on a regular basis during the project Pg 21
Work Breakdown Structures (WBS) - correct answer ✔a key tool so that
people understand what is expected of them and how they will be held
accountable Pg 21
virtual meetings - correct answer ✔Using video conferencing to hold meeting
in virtual teams Pg 21
Project Standards - correct answer ✔define the standards and procedures to
be applied on the project to ensure consistent delivery in accordance with the
quality requirements Pg 22
Project Management Institute (PMI) - correct answer ✔Founded in 1969, it's
headquartered in Newton, PA, and has member chapters on every continent
(except Antarctica). Publishes foundational and practice standards and is the
largest in the world. Pg 22
Association for Project Management (APM) - correct answer ✔A UK-based
charter organization that is the largest professional body of its kind in Europe.
Formed in 1972, it's membership is primarily limited to the United Kingdom.
Pg 22
International Project Management Association (IPMA) - correct answer ✔the
world's first project management association, founded in 1965. The leading
, authority on competent project, programme, and portfolio management
(PPPM) Pg 22
AXELOS, Ltd - correct answer ✔a joint venture between the government of
the United Kingdom and Captia PLC. It was formed to manage and grow a
number of standards and associated certifications developed by the Cabinet
office, including ITIL (Information Technology Infrastructure Library),
PRINCE2, and Managing Successful Programs (MSP). Pg 22
Functional (Departmentalized) Organization - correct answer ✔The PM has
little or no formal authority. The PM role is, in fact, a part-time role. Any
influence that the PM has will come primarily, if not entirely, from the PM's
ability to negotiate with and influence others -- "people skills." Pg 24
Projectized Organization - correct answer ✔The PM has a full-time role on
the project. This also includes nearly total authority on all administrative
matters from resource allocation to budget to schedule to scope trade-offs. Pg
24
Matrix Organization - correct answer ✔The PM's role and level of authority
are highly dependent on how weak or strong the organization is. Pg 24
project management office (PMO) - correct answer ✔A process for
determining if the level of documentation and best practices followed in project
execution. Pg 26
Project Management Maturity Level - correct answer ✔Determined by the
comprehensiveness of written procedures to accomplish tasks in each of the
process areas identified by PMI. Pg 26
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