Ask them questions about their perception of health Correct
Answers How do they define health
How do you view your situation now
What are your concerns
What are your health goals
What do you expect from healthcare providers
How far back should you go for general health history for an
older adult? Correct Answers Past 5 years
What are 10 traps of interviewing? Correct Answers 1.
Providing false assurance
2. Giving unwanted advice
3. Using authority
4. Using avoidance language
5. Engaging in distancing
6. Using professional jargon
7. Using leading or biased Q's
8. Talking too much
9. Interrupting
10. Using "why" questions
What are 5 types of nonverbal behaviors that convey info about
a person? Correct Answers Vocal cues: pitch, tone, and quality
of voice, including moaning, crying, and groaning
Action cues: posture, facial expression, and gestures
Object cues: clothing, jewelry, and hairstyles
Personal space: interpersonal transactions and care of
belongings
, Touch: involves use of personal space and action
What are open-ended questions and when should they be used?
Correct Answers Asking for narrative responses
-To begin interview
-To introduce a new section of questions
-Whenever the patient introduces a new topic
What are some examples of assisting the narrative? Correct
Answers Silent attentiveness
Reflection
What are some external factors that influence your
communication skills? Correct Answers Ensure privacy
Refuse interruptions
Physical environment
Dress
Note taking may be avoidable
Tape and video recording
What are some health history questions you could add onto for
older adults? Correct Answers Obstetric status
Multiple medications
What are some important family history conditions to note?
Correct Answers Heart disease, high BP, stroke, diabetes, blood
disorders, cancer, sickle cell anemia, arthritis, allergies, obesity,
alcoholism, mental illness, seizures, kidney disease, TB
What are some internal factors that influence your
communication skills? Correct Answers Ability to like others