UHC Ethics and Compliance Practice Questions and Answers
5 views 0 purchase
Course
UHC ethics and compliance
Institution
UHC Ethics And Compliance
UHC Ethics and Compliance Practice
Questions and Answers
In terms of events, which of the following is true?
Agents must only report formal marketing/sales events UnitedHealthcare.
Agents must only report informal marketing/sales events to
UnitedHealthcare.
Agents must only report formal and ...
UHC Ethics and Compliance Practice
Questions and Answers
In terms of events, which of the following is true?
Agents must only report formal marketing/sales events UnitedHealthcare.
Agents must only report informal marketing/sales events to
UnitedHealthcare.
Agents must only report formal and informal marketing/sales events to
UnitedHealthcare. - Answer✔️✔️-...
When completing an enrollment application in LEAN, why is an agent
prohibited from entering his or her own email address in a field available
for the consumer's email address?
The consumer/member would not receive plan related correspondence
intended for him/her.
The enrollment application may be denied.
The agent may experience commission payment processing issues. -
Answer✔️✔️-The consumer/member would not receive plan related
correspondence intended for him/her.
Which election period runs from October 15 to December 7 and allows
consumers to elect to join a Medicare Advantage Plan or switch to a
different plan?
Annual Election Period (AEP) - Answer✔️✔️-Annual Election Period (AEP)
Which of the following materials is an agent NOT permitted to display
and/or distribute at a marketing/sales event?
Medicare Made Clear brochures from the UnitedHealthcare Toolkit.
Pens and notepads that contain the agent's contact information.
5-dollar gift cards to an in-network pharmacy.
Generic business reply cards for Medicare products. - Answer✔️✔️-5-dollar
gift cards to an in-network pharmacy.
Mr. and Mrs. Nelson, who are current members, unexpectedly walk into
Jake's insurance agency office and ask him to discuss Medicare Advantage
Plans. Does Jake need to obtain a Scope of Appointment (SOA) form?
Yes, but just one because the Nelsons are husband and wife.
Yes, he needs to obtain an SOA from both Mr. and Mrs. Nelson.
No, because the Nelsons are current members.
No, because the Nelsons walked into his office instead of scheduling an
appointment in their home. - Answer✔️✔️-Yes, he needs to obtain an SOA
from both Mr. and Mrs. Nelson.
Page 2 of 9
The benefits of buying summaries with Stuvia:
Guaranteed quality through customer reviews
Stuvia customers have reviewed more than 700,000 summaries. This how you know that you are buying the best documents.
Quick and easy check-out
You can quickly pay through credit card or Stuvia-credit for the summaries. There is no membership needed.
Focus on what matters
Your fellow students write the study notes themselves, which is why the documents are always reliable and up-to-date. This ensures you quickly get to the core!
Frequently asked questions
What do I get when I buy this document?
You get a PDF, available immediately after your purchase. The purchased document is accessible anytime, anywhere and indefinitely through your profile.
Satisfaction guarantee: how does it work?
Our satisfaction guarantee ensures that you always find a study document that suits you well. You fill out a form, and our customer service team takes care of the rest.
Who am I buying these notes from?
Stuvia is a marketplace, so you are not buying this document from us, but from seller SophiaBennett. Stuvia facilitates payment to the seller.
Will I be stuck with a subscription?
No, you only buy these notes for $11.49. You're not tied to anything after your purchase.
