Follow the chain of command - ✔️ ✔️
You are part of a bureaucratic
organization with supervisors. You need to respect this. This is not to mean
that if your boss tells you to do something, you must follow it blindly. No.
However, it means you must respect the task.
This also means that you do not go over your supervisor, and speak to
his/her supervisor without first checking with your supervisor and
understanding the reason for xyz decision. You should only go over the head
of your supervisor as a last resort.
If tasked with an item, do it - ✔️
✔️ As we have already discussed, BEX is
looking for you to put forward the best action, which means you must act on
the issue you are given. You have been delegated responsibility, and as such,
you are the owner of the item. It is your responsibility if it succeeds or fails,
so make sure it succeeds by actively acting.
Research, be informed - ✔️✔D ️on't be a "yes man", or blindly accept
precedent, or do things because others have pushed it through.
If something doesn't seem right to you or you are unsure of an action to take,
then do what you have to do to be informed, and do so first as an individual.
This will mean either research manuals, looking up procedure, speaking with
your supervisor for reasons to feedback, and more. The important part is to
research so that you can present (or act on) solutions.
Let me repeat that critical word once more, just in case you missed it. Act as
an individual first. Remember the environment; everybody is busy with their
work. Would they help you, of course. But State is looking for efficient and
self-driven individuals. If you bother your colleagues every time you do not
know the answer, then (a) you won't learn, and (b) you will disrupt their
work.
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