health care quality Actual Questions And Correct Detailed Verified Answers.
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Course
HEALTH.
Institution
HEALTH.
who does the importance of quality date back to? - correct answer Florence Nightingale. She assessed for quality by measuring patient outcomes.
what is Meade's definition of quality? - correct answer qual...
who does the importance of quality date back to? - correct answer Florence
Nightingale. She assessed for quality by measuring patient outcomes.
what is Meade's definition of quality? - correct answer quality care to the
patient is determined by the patient's perception of whether he or she received extraordinary service.
what is an additional benefit to having superb overall quality according to patient's perspectives? -
correct answer it leads to improved clinical outcomes.
how might a provider consider quality? - correct answer as the effects of
medical interventions and scientific knowledge resulting in successful and cost effective recovery
without complications.
how might the nurse at the bedside view quality? - correct answer as the
delivery of safe, caring, and competent care.
how might a nurse manager see quality? - correct answer as a ratio of volume
of care in relation to the available resources, or the score on a patient satisfaction survey.
what should the focus of health care quality be? - correct answer providing
patients excellent services via competent health care, comprehensive communication, inter-professional
teamwork, and cultural sensitivity.
quality is both tangible and intangible. what does this mean? - correct answer
the care delivered can be technically perfect, but if the patient does not improve, according to realistic
expectations, or is very dissatisfied with the care, it is useless.
what are some of the things quality can be? - correct answer a perception, a
feeling, impression, and something measured.
, what is the IOM definition of quality? - correct answer quality of care is the
degree to which health services for individuals and populations increase the likelihood of desired health
outcomes and are consistent with current professional knowledge.
what is quality health care? - correct answer competent and cost effective. it
meets the needs of the patient and utilizes the hospital's resources in a cost effective way. it meets
and/or exceeds an established standard.
how is it helpful to think of the scope of quality? - correct answer on a
continuum ranging from consistently poor quality and poor out comes, to perfection( always delivering
error free, high quality care, resulting in optimal outcomes for every patient)
what multiple variables on the continuum of quality collectively impact overall quality? - correct answer
patient care outcomes, patient satisfaction, delivery of care based on latest evidence, delivery of care
that is safe, delivery of care that is patient centered, effective resource utilization.
describe quality as a culture. - correct answer has to begin with leadership and
the mission and vision of the organization.
what should the organization's mission and vision reflect? - correct answer
clearly reflect responsibility and accountability for delivering high standards and quality of care and be
transparent to the public.
describe transparency. - correct answer implies openness, communication, and
accountability. should be viewed as a means to an end. the "end" is a culture of safety in a learning
organization that heeds lessons from preventable deaths, adverse harmful events, and performance not
consistent with evidence based standards of care.
what is transparency important? - correct answer it is a powerful catalyst for
change and it serves as a continual feedback loop for improving outcomes in patient care.
what are complex, high reliability organizations? (HROs) - correct answer refer
to organizations or systems that operate in hazardous conditions but have fewer than their fair share of
adverse events.
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