Exam (elaborations)
DAS140 UNIT 2 DENTAL OFFICE PROCEDURES AND BILLING 2024/2025
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DAS140 UNIT 2 DENTAL OFFICE PROCEDURES AND BILLING 2024/2025
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ESTUDYDAS140 UNIT 2 DENTAL OFFICE PROCEDURES
AND BILLING
### Practice Management and Communication
1. **What is an advanced system in dental practice management?**
a) A simple record-keeping method
b) A practice management system that integrates the business office with the clinical practice
c) A system for organizing patient files
d) A software for scheduling appointments
**Answer: b) A practice management system that integrates the business office with the clinical
practice**
2. **What does it mean to have aesthetic needs?**
a) To seek financial security
b) To appreciate symmetry, order, and beauty
c) To desire social status
d) To look for excitement
**Answer: b) To appreciate symmetry, order, and beauty**
3. **What are aged accounts reports used for?**
a) To track patient visits
b) To identify overdue invoices for payment
c) To organize clinical records
d) To manage employee schedules
**Answer: b) To identify overdue invoices for payment**
4. **What is an avoiding style in conflict management?**
a) Direct confrontation of the issue
b) Passive withdrawal from the problem and active suppression of the issue
c) Compromising with the other party
d) Seeking help from a mediator
, ESTUDY
**Answer: b) Passive withdrawal from the problem and active suppression of the issue**
5. **What does a basic system in a dental office do?**
a) Schedules appointments only
b) Organizes and creates a database, performs spreadsheet, and word processing tasks
c) Manages clinical records
d) Tracks patient health information
**Answer: b) Organizes and creates a database, performs spreadsheet, and word processing tasks**
6. **What does it mean to change something?**
a) To keep it the same
b) To make or become different
c) To remove it entirely
d) To copy it
**Answer: b) To make or become different**
7. **What do channels do in a cell membrane?**
a) Carry oxygen
b) Regulate water flow and solutes through the membrane
c) Store energy
d) Support cell structure
**Answer: b) Regulate water flow and solutes through the membrane**
8. **What are cognitive needs?**
a) To seek love and belonging
b) To know, understand, and explore
c) To need food and water
d) To desire social status
**Answer: b) To know, understand, and explore**
9. **What is a communication network?**
a) A system for storing files
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