MGT 300 Exam 1 Study Guide (Williams UA) QUESTIONS AND ANSWERS VERIFIED 100% CORRECT!!
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Course
MGT 300
Institution
MGT 300
The Art of Management correct answers the pursuit of organizational goals efficiently and effectively, integrating the work of people; planning, organizing, leading, and controlling the organization's resources
Efficiency correct answers use resources (people, money, raw materials, and the like)...
MGT 300 Exam 1 Study Guide (Williams UA)
QUESTIONS AND ANSWERS VERIFIED 100%
CORRECT!!
The Art of Management correct answers the pursuit of organizational goals efficiently and
effectively, integrating the work of people; planning, organizing, leading, and controlling the
organization's resources
Efficiency correct answers use resources (people, money, raw materials, and the like) wisely
and cost effectively
Effectiveness correct answers to achieve results, to make the right decisions and to
successfully carry them out so that they achieve the organization's goals
Management Process includes... correct answers 1. Planning
2. Organizing
3. Leading
4. Controlling
Planning (Management Process) correct answers you set goals and decide how to achieve
them
Organizing (Management Process) correct answers you arrange tasks, people, and other
resources to accomplish the work
Leading (Management Process) correct answers you motivate, direct, and otherwise influence
people to work hard and achieve the organization's goals
Controlling (Management Process) correct answers you monitor performance, compare it
with goals, and take corrective action as needed
Four Levels of Management correct answers Level 1: Top managers
Level 2: Middle managers
Level 3: First-line managers
Level 4: Team Leader
Level 1 Top Managers correct answers Those who make long term decisions about the
overall direction of the organization and establish the objectives, policies, and strategies for it
Level 2 Middle Managers correct answers Those who implement the policies and plans of the
top managers above them and supervise and coordinate the activities of the first-line
managers below them
Level 3 First-Line Managers correct answers Those who make short-term operation
decisions, direction the daily tasks of non-managerial personnel
Level 4 Team Leaders correct answers Those who are responsible for facilitating team
activities toward achieving key results
, Functional Managers correct answers Are responsible for just one organizational activity
ex.) director of finance, vice president of production
General Managers correct answers Are responsible for several organizational activities
ex.) executive vice president, an executive director for a nonprofit
Seven Challenges for Being an Exceptional Manager correct answers 1. Competitive
advantage
2. Information technology
3. Diversity
4. Globalization
5. Ethical standards
6. Sustainability
7. Happiness and meaningfulness
Scientific Management (Definition) correct answers emphasized the scientific study of work
methods to improve the productivity of individual workers
Scientific Management (Principles) correct answers 1. Scientifically study each part of the
task
2. Carefully select workers with the right abilities
3. Give workers the training and incentives to do the task properly
4. Use scientific principles to plan the work methods
Frederick Taylor correct answers known as the "father of scientific management", he looked
for a way that managers could eliminate soldiering (underachieving, loafing), workers would
deliberately work less than full capacity
The Galbreath's correct answers applied ideas for improving efficiency to raising their 12
children; identified 17 basic motions that applied them to work processes to determine
whether the tasks could be done more efficiently
Time and Motion Studies correct answers Study of the motions of workers to find
opportunities to reduce steps and increase productivity
Administrative management correct answers the process of managing information through
people
Spaulding correct answers recognized as the "Father of African-American Management";
propose 8 "necessities" of management
Fayol correct answers french engineer and industrialist that was concerned with managing the
total organization; first to identify the major functions of management (planning, organizing,
leading, controlling, coordinating)
Fayol's principles of management correct answers 1. Division of work (labor)
2. Authority and responsibility
3. Discipline
4. Unity of command***
5. Unity of direction****
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