CVS Pharmacy Technician Exam Questions and Answers well Explained Latest 2024/2025 Update 100% Correct.
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Course
CVS Pharmacy Technician
Institution
CVS Pharmacy Technician
Drop Off - Critical piece of the prescription fulfillment process. The customer's first interaction
with the pharmacy. Input prescriptions, edit/run insurance, manage OT, make service calls to patients
when necessary.
Out of Stock Scans - Completed every Saturday (the day before order day). Done...
CVS Pharmacy Technician Exam
Drop Off - Critical piece of the prescription fulfillment process. The customer's first interaction
with the pharmacy. Input prescriptions, edit/run insurance, manage OT, make service calls to patients
when necessary.
Out of Stock Scans - Completed every Saturday (the day before order day). Done to verify what we
actually have in stock and what we don't.
PII - Personally Identifiable Information
PHI - Personal Health Information
Green Trash Bags - Empty amber viles, prescription bottles, and boxes.
Clear Bags - Regular garbage.
HIPAA - A privacy act that helps maintain privacy and security of the PHI of patients.
DAW Codes - Dispense as Written. 3 main codes we see in the pharmacy.
DAW 0 - No product selection indicated.
DAW 1 - Substitution not allowed by prescriber.
DAW 2 - Patient requested product dispensed.
, What you must do before placing an order - Complete all Rx Return to Stock (because you might
have it)
Processed overstock, damaged, or outdated items (because it may look like you have more than you
actually do)
Straighten and face the pharmacy (things may be there but misplaced).
What you must do to ensure an accurate order - Cycle counts, Label Maintenance, Out of Stock
Scans, and Review Reports must be performed consistently and accurately.
Cycle Counts - Reports generated in the RF machine to ensure we have the correct amount of
medication on hand.
2 types of Cycle Counts - Store Initiated and System Generated
Store Initiated - When you notice a shortage of medication and input it into the RF machine
manually.
System Generated - A report that generates every day and must be completed by 10AM
TIL - Target Inventory Level- necessary to create value for your store and the patients.
BOH - Balance on Hand- the quantity of drugs in the pharmacy.
BOO - Balance on Order- how much of a product you want to order.
Low BOH - If your BOH is low, an order will be needed so that it meets the amount of drugs your
store needs for the patients.
AIMRx - Advanced Inventory Management for the Pharmacy. The report we use for the CVS
Warehouse.
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