Organizational Behavior C715 Final Review Questions
1. Esther Lugo has gone for an interview at an advertising firm in Manhattan
and has been asked to complete a self-report survey to help interviewers
understand if she is the right candidate for the job. From the interview, they
have found that she is extroverted, empathic, scrupulous, and cooperative
in nature, which are key characteristics needed for the job. These
characteristics about Lugo indicate her: Personality
2. Ellen Athers works as a communication executive at a travel house. She is
known to be friendly with her colleagues and interacts with them regularly
to build strong work relationships. She knows that her rapport with her co-
workers is a crucial part of her work and invests time in these relationships.
In addition, while making decisions, she is assertive and colleagues take
her decisions seriously. Which of the following personality types is Athers
most likely to be characterized by according to the Myers-Briggs Type
Indicator (MBTI) classification? _______: Extraverted- a personality dimension
describing someone who is sociable, gregarious, and assertive.
3. What does the heredity approach state?: B) An individual's personality is
determined by molecular structure of the genes.
4. . ________ is as important for managers as for front-line employees and,
among all Big Five Model traits, is most consistently related to job
performance.: Conscientiousness- someone who is responsible, dependable,
persistent, and organized. Most consistently related to increased job
performance.
5. What trait is associated with job satisfaction?: Emotional Stability.
6. What is a personality assessment model that taps 5 Basic Dimensions?
What are the five dimensions?: The Big Five Model- 1. Extraversion/Intraversion.
2. Agreeableness. 3. Conscientiousness. 4. Emotional Stability. 5. Openess to
Experience.
7. What is a core self evaluation?: Bottom line conclusions individuals have about
their compatibilities, and worth as a person.
8. Which of the following statements is true about people with positive core
self-evaluations ?: They are committed to their goals and set ambitious goals.
9. Which of the following is true of the baby boomer generation?: They give
high importance to achievement and material success.
10. What is true about Millennials?: They are more questioning and
entrepreneurial than the other generations.
11. What is true about Generations Xers?: They give the highest importance to
flexibility and life options.
, Organizational Behavior C715 Final Review Questions
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12. Which of the following statements is most likely to be true regarding
people with proactive personalities?: They are more likely than others to be
seen as leaders.
13 Which of the following is true of values ?: They have content and intensity
attributes. Values are judgemental, tend to be stable, mostly established in earlier
years.
14. According to the Rokeach Value Survey what are terminal and
instrumental values?: Terminal Values- desirable end states. Where you want to
be, where you want to achieve.
Instrumental Values- preferable modes of behavior, a means to achieve terminal
values. Behaviors that can get you there.
15. What are some examples of instrumental values?: Personal discipline, self
improvemet, autonomy, self reliance, kindness, ambition.
16. What are some examples of Terminal Values?: Economic Success, social
recognition, world peace, Meaning of life
17. What is an example of an instrumental value according to the Rokeach
value survey?: personal discipline- a behavior
18. What is an example of externally caused behavior?: An employee is late
to work because of a punctured tire.
19. What is an example of an internally caused behavior?: An employee
postpones a meeting because he overslept. An employee was fired because he
violated a company policy. An employee was promoted when he achieved more
than the assigned objectives.
20. According to the attribution theory, if a behavior scores ________, we
tend to attribute it to external causes.: low on consistency
21. According to the attribution theory, if a behavior scores ________, we
tend to attribute it to external causes.: High on Distinctivness, and Consensus
22. ) Which of the following terms refers to a situation in which a person
inaccurately perceives a second person, and the resulting expectations cause
the second person to behave in ways consistent with the original
perception?-
: Self Fulfilling Prophecy
23. What is the tendency to seek out information that reaffirms past
choices?: Confirmation Bias
, Organizational Behavior C715 Final Review Questions
24. What is the term that refers to determining if someones behavior is
external or internal?: Attribution Theory
25. What is the term that refers to a comparison with other people and
ranking them higher or lower?: Contrast Effect
26. What is true regarding the rational decision-making model?: It assumes
that an individual is able to identify all relevant options in an unbiased manner.
27. Define Bounded Rationality.: It involves constructing simplified models
without capturing all their complexity.
28. What is an unconscious decision making process created from distilled
experience?: Intuitive Decision making model.
29. The tendency to seek out information that reaffirms past choices and to
discount information that contradicts past judgments is known as a(n)
________ bias.: Confirmation Bias
30. The tendency to fixate on initial information from which one then fails to
adequately adjust.: Anchoring Bias
31. A manager doing performance appraisals gives more weight to recent
employee behaviors than to behaviors of 6 or 9 months earlier. This shows
that the manager's perception is affected by a(n) ________ bias.: availability
bias- the tendency for people to base their judgements on information that is readily
available.
32. If Alberta is a categorized as a Theory X manager, what behaviors is she
most likely to exhibit?: She will strictly control all the details of any project she is
managing.
33. Davina is categorized as a Theory Y manager, what are some behaviors
that she is most likely to exhibit?: She will let her employees choose their own
goals.
She will trust her employees to use their discretion in most matters.
She will delegate authority extensively to junior managers.
34. You manage a department of five employees. You have identified that
Joe has a high need for achievement, Mary has a high need for power, and
Tim has a high need for affiliation. Sarah scored high on the need for power
and low on the need for affiliation. Doug scored low on both need for power
and need for affiliation.
Which of these five employees is most suitable for handling your
responsibilities when you are on a vacation?: Sarah
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