Hospitality and Tourism
Hospitality enterprise - ANSa group of corporations composed of institutions associated with
lodging and food-service management
mattress-and-breakfasts (B&Bs) - ANSsmall particular lodges that offer a full breakfast with a
night time's stay
tourism enterprise - ANSa group of businesses that embody travel/transportation carriers for air,
rail, car, cruise, and motor-teach travel, and sell travel and vacations
carrier - ANSan intangible factor that may be a assignment achieved for customers through a
commercial enterprise
variables - ANSfactors that could purpose some thing to alternate or vary
perishability - ANSthe chance of a product ceasing to exist or becoming unusable inside a
restrained quantity of time
intangibility - ANSa kingdom of being abstract, as are matters that can't be touched
changeability - ANSa condition of being subject to exchange or alteration
range - ANSethnic range as well as socio-financial and gender variety in a set or society
ecotourism - ANSa branch of tourism encompassing journey tourism and sustainable
improvement of regions for future generations
market segments - ANSgroups of consumers classified by way of particular traits to create a
goal marketplace
infrastructure - ANSthe physical additives of a vacation spot, such as accommodations,
restaurants, roadways, and transportation, that guide tourism
financial multiplier - ANSthe system of how cash filters through a local financial system and is
spent and re-spent, growing earnings for different businesses
leakage - ANStourist bucks spent on imported items in order that revenue finally ends up in
foreign economies
globalization - ANSthe increasing integration of the arena economic system
,sustainable tourism - ANStourism that allows a vacation spot to assist both local residents and
tourists without compromising future generations
aesthetic pollution - ANSthe spoiling or contamination of the natural splendor and capabilities of
an environment, because of poor making plans and layout of tourism tasks
venturers - ANStravelers who have a tendency to be the primary to find out a brand new,
unspoiled vacation spot
dependables - ANStravelers who decide upon familiarity and creature comforts and rarely strive
anything new or distinctive
enterprise travel - ANStravel for the sole purpose of engaging in an man or woman's or
organisation's commercial enterprise
meeting and incentive journey - ANSbusiness journey by using personnel to wait a business
assembly or as a praise for having met or passed organization dreams
assembly planner - ANSa man or woman who organizes and plans a meeting
VFR tour - ANStravel for the reason of traveling friends or household
enjoyment journey - ANStravel for the sole reason of enjoyment
Maslow's hierarchy of desires - ANSa concept that explains what motivates people to behave in
sure ways or ensure decisions
commercial web site - ANSan status quo, including a restaurant, wherein a food-and-beverage
commercial enterprise competes for customers
on-web page facility - ANSan institutional or noncommercial established order, which includes a
sanatorium or organisation, that gives food for human beings worried with the assets
full-carrier restaurant - ANSa restaurant wherein a patron sits at a desk, offers an order to a
server, and is served meals on the table
short-provider restaurant (QSR) - ANSa restaurant providing speedy basic offerings, comfort,
and regular excellent at low prices
chain - ANSa form of enterprise that has a couple of vicinity with the same call below the equal
ownership
, franchise - ANSa sort of business this is installation thru a franchise settlement, that is a
agreement between a franchisor and franchisee to sell a company's goods or services at a
delegated location
the front of the house - ANSthe area in a hospitality established order that guests view,
consisting of the doorway and the dining room
Staff that the clients meet
lower back of the house - ANSthe location in a hospitality established order that guests normally
do now not view, along with all regions answerable for meals high-quality and production, which
include the kitchen and receiving, workplace, and storage regions
production - ANSan assembly-line system through which meals is prepared, plated, and
expedited by using teams at numerous food stations, such as salad, cooking line, prep, and
dessert
go back on funding (ROI) - ANSa calculation used to decide the capacity of a product to
generate profits
transient visitor - ANSan individual visitor with a reservation, staying in a hospitality belongings
for a most of 30 consecutive days
meal plan - ANSa room charge that includes food; some choices of meal plans are European
Plan, Continental Plan, Bermuda Plan, Modified American Plan, and American Plan
yield control - ANSa gadget of maximizing revenue through adjusting room prices in keeping
with call for
common daily rate (ADR) - ANSa rate based totally on general sales for the day divided by
means of the overall quantity of bought rooms
occupancy percent (OCC%) - ANSa percentage calculated each day and based at the quantity
of rooms sold as a percentage of the full number of to be had rooms
sales in line with available room (revPAR) - ANSa rate that reflects a motel's revenue according
to available room
front of the house (lodging) - ANSthe vicinity in a accommodations facility that visitors view,
including the foyer
again of the residence (lodging) - ANSthe place in a lodging facility wherein aid offerings take
region, which guests generally do not view