TAMU MGMT 309 Exam 4 (Wesner) Graded A+
Key Concepts in Management Psychology
Psychological Contract - Definition: The expectations held by an individual regarding their contributions to the organization and
what the organization will reciprocate.
Contributions and Inducements - Contributio...
- Empathy: Understanding others' feelings without being told.
- Social Skills: Building and maintaining positive relationships.
, Attitudes
- Definition: Complex sets of beliefs and feelings about ideas, situations, or people.
Cognitive Dissonance
- Definition: The discomfort experienced when holding conflicting attitudes.
Job Satisfaction and Organizational Commitment
- Job Satisfaction: Degree of gratification from work.
- Organizational Commitment: Attachment to and identification with the organization.
Positive and Negative Affectivity
- Positive Affectivity: Tendency to be optimistic and in a good mood.
- Negative Affectivity: Tendency to be pessimistic and in a bad mood.
Perception
- Definition: The process by which individuals interpret sensory information.
- Selective Perception: Filtering out uncomfortable or contradictory information.
Stress
- Definition: Response to strong stimuli known as stressors.
General Adaptation Syndrome (GAS)
- Stages:
1. Alarm: Initial reaction to a stressor.
2. Resistance: Efforts to confront and control the stress.
3. Exhaustion: Extended exposure results in physical and emotional fatigue.
Personality Types
- Type A: Highly competitive, works excessively hard, and feels a constant sense of urgency.
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