Steps in a process that contribute to the product/service feature or functions
are considered _________ Right Ans - Value Add
Which phase involves developing KPIs for process monitoring and reaction
plans? Right Ans - Control
______aims to reduce variation and _____ focuses on reducing waste to create
value for customers. Right Ans - Six Sigma;Lean
What does the "P" in SIPOC stand for? Right Ans - Process
What is Poka-Yoke? Right Ans - Error-prevention techniques
Producing more than the customer needs is an example of which type of
waste? Right Ans - Overproduction
What does the middle line in a normal distribution represent? Right Ans -
Mean
1) Which phase involves identifying root causes and understanding cause and
effect? Right Ans - Analyze
True or False: ? Discrete data yields the most reliable information Right
Ans - False
___________ display interquartile range as a visual measure of spread in data.
Right Ans - Box plots
Which phase involves developing project scope and objectives? Right Ans -
Define
_________ represents variance and is the average distance individual data points
are from the data set's average. Right Ans - Standard deviation
The _________ is a clear view of what is to be accomplished, and it must clearly
describe the gap between the current state and the desired/future state.
Right Ans - Objective Statement
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