Skills
In the study of communication, noise is best defined
as____________________. - correct answer ✔Anything that interferes with
the message being heard or understood
Folding your arms in front of you may make it seem as if you
are________________. - correct answer ✔Distant and unwilling to talk
If someone does not understand what a speaker is saying, he or she
should________________. - correct answer ✔Ask the speaker questions for
clarification
When listening to instructions, the best way for listeners to make sure they get
all the information is to______________. - correct answer ✔Take notes, ask
questions, and repeat a summary of the instructions
An important attribute of an effective speaker is the ability to
_________________. - correct answer ✔Explain and simplify complex topics
Common documents that construction professionals need to read on the job
include _____________________. - correct answer ✔Construction
drawings, code books, and installation manuals
Special features in books that help readers locate information
include______________. - correct answer ✔Tables of content, indexes, and
glossaries