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CourseCareers Terminology questions with verified solutions

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account Contains all the records of customer interactions included contact information, preferred services, and transactions with your business When is an account created First time a customer buys from your business Brainpower Read More AE (Account Executive)/Closer In charge ...

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  • September 1, 2024
  • 19
  • 2024/2025
  • Exam (elaborations)
  • Questions & answers

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  • coursecareers terminology q

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  • Course Careers
  • Course Careers

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CourseCareers
Terminology questions
with verified solutions
2024-2025
account - answer Contains all the records of
customer interactions included contact
information, preferred services, and transactions
with your business


When is an account created - answer First time a
customer buys from your business


AE (Account Executive)/Closer - answer In charge
of closing deals by converting qualified leads into
paying customers


AM (Account Manager)/Farmer - answer In charge
of managing and up selling existing clients and
accounts

,ARR (annual recurring revenue) - answer Amount
of money a customer pays you every year on a
subscription model


ACV (annual contract value) - answer Average
annualized revenue per customer contract


account-based selling - answer Strategy where the
entire company coordinates to purse high value
accounts (ex: sales and marketing department)


BDR - answer Sales specialist focused on finding
new prospects, establishing foundational
relationships, and updating sales pipeline with new
leads


B2B - answer Selling business to business


B2C - answer Selling business to consumer


business unit - answer Group of people
representing a specific department or product
within a company such as accounting or
manufacturing

, Buyer Persona - answer representation of your
ideal customer for your business; created based on
market research and data from existing customers


buying signals - answer Buying is a verbal or
nonverbal cues that show a customer is ready to
make a purchase (signing up for free trial or asking
about contract specifics)


C-Level/C-Suite - answer Highest level executives;
C = chief


champion - answer Prospect within a company that
wants to purchase your product or service and is
willing to do everything they can to help convince
the others on behalf of the company to make a
purchase


Channel partner - answer Person or company that
offers services or products on behalf of another
company


Channel sales - answer Focusing on different sales
channels (ex: in-house sales, retailers, referrals,
dealers, etc)

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