OM 300 Chapter 1-4 Questions And Answers With Verified Solutions
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Course
OM 300
Institution
OM 300
OM 300 Chapter 1-4 Questions And Answers With Verified Solutions
The creation of goods and services is referred to as _______ ANS production
Which of the following are considered to be the three primary functions that all organizations perform? ANS marketing, production/operations, finance/ac...
OM 300 Chapter 1-4 Questions And Answers With
Verified Solutions
The creation of goods and services is referred to as _______ ANS production
Which of the following are considered to be the three primary functions that all organizations perform? ANS
marketing, production/operations, finance/accounting
Which of the following activities at an airline is NOT an operations activity? ANS sales
Supply chains are comprised of organizations and activities that supply a firm with goods and services within ANS
global network
Competition in the 21st century is no longer between companies; it is between ANS supply chains
The economic activities that typically produce an intangible product are referred to as ANS services
Chuck Sox makes wooden boxes in which to ship motorcycles. Chuck and his three employees invest a total of 20
hours per day making the 400 boxes. what is their productivity ANS their productivity = 20 boxes an hour
(productivity = total output/total input... 400/20)
Chuck and his employees have discussed redesigning the process to improve efficiency. Suppose they can increase
the rate to 600 boxes per day. what is their productivity ANS 30 boxes an hour
Productivity variables include ANS labor
How does an organization's strategy relate to its mission? ANS the strategy is the action plan to the mission
Which of the following is NOT one of the three strategic approaches to competitive advantage? (cost leadership,
innovation, response, differentiation) ANS innovation
Competing on differentiation ANS means offering customers something unique
, Competing on cost is ANS achieving maximum value as perceived by the customer.
Which of the following does not represent competing on response? (based on providing uniqueness, based on
flexibility, based on quickness, concerned with reliability of scheduling) ANS based on providing uniqueness
How do the 10 strategic OM decisions listed in the text relate to the strategies of differentiation, cost leadership, and
response? ANS Operations managers make decisions in the 10 areas that help the organization compete on
differentiation, cost leadership, or response.
Which of the following is NOT an OM strategy/issue during the growth stage of the product life cycle? ANS
reduce capacity
A set of skills, talents, and capabilities in which a firm is particularly strong is referred to as ANS core
competencies
The primary advantage of outsourcing is ANS to allow a company to focus on its core competencies.
Which of the following is the appropriate order for the phases of project management? ANS planning,
scheduling, controlling
Which of the following does NOT belong to the planning phase of project management? ANS monitoring
resources
Why are Gantt charts helpful? ANS they can help managers observe the progress of each activity to spot
problems
The critical path of a network is the ANS longest time path through the network
In project management, what term refers to shortening activity time in a network to reduce time on the critical path
so total completion time is reduced? ANS crashing
Among the following, critical path and slack time analysis MOST help ANS pinpoint activities that need to be
closely watched.
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