SHRM SCP Exam 1 Prep Questions and
Answers
The most frequently hidden or unexpected HR costs associated with off-shoring
are related to what?
Cultural and communication differences
Your boss hands you a garnishment notice that applies to one of your new
employees. She tells you to take that worker off the payroll because we can't be
spending administrative time tracking garnishments. What will you tell your boss
in response?
Dismissal due to garnishment for any indebtedness is prohibited.
Which is not one of the top three HR critical functional areas contributing to an
organization’s business strategies?
Corporate government compliance
Note: Top 3 are: staffing, employment, and recruitment; training and
development; and employee benefits.
Strategic use of job descriptions can help with what?
Communicating with employees about job content and identifying mental and
physical job requirements that can lead to job accommodation needs.
As the HR professional in your organization, you've been asked to submit a
recommendation for the best way to convert to a matrix form of organizational
structure. What is the most important issue you might encounter?
,When matrix organizations are formed, it takes some time for people to get
used to working in that type of configuration. There is a “break-in” time
required.
What federal radiation requirement specifies records be retained for the life of
employment plus 30 years?
OSHA 300 report
You are doing human resource work for a billion-dollar company in San Francisco.
You have just been asked to join a small committee to do a risk assessment of
your data center, where all the customer records are centrally maintained by your
IT organization 45 miles to the east in Livermore. The committee has identified
the following risk factors: your location is on an earthquake fault, on a flood plain,
under the flight paths for all three major Bay Area airports, downwind from the
Livermore Laboratory that does science with chemical weapons that could blow
up, and at the end of a 1-mile-long frontage road, next to the freeway, with no
other way out. Based on the information the committee has already collected,
you suggest the next best step is to do what?
Assess and assign a probability, or likelihood of happening, to each risk.
Based on the information the committee has already collected, you also suggest a
critical next step, which is to do what?
Look at the magnitude of impact if any of these risk factors were to occur.
Your committee makes the recommendation to do what?
Do not renew the lease. There are so many risk factors at this location that you
also recommend a backup be stored off-site immediately.
Based on the information the committee has already collected, you ask and learn
that the current building for the data center is leased. The company may extend
the current lease at incredibly cheap rates for another three years. Your
committee makes an additional recommendation to do what?
,Have the data center retrained on its contingency plans and do a drill of its crisis
management procedures.
Nonlaw enforcement employers in the private sector are generally prohibited
from requiring employees and others to take lie detector tests because of the
Employee Polygraph Protection Act of 1988
Which of the following are common measures of human capital for the HR
department?
Productivity, compensation, leadership, and workforce stability
Others include: innovation, creativity, employee attitude, productivity,
compensation, stability of the workforce, human capital investment, benefits,
recruitment, job creation, compliance, and safety.
What is not part of the progressive discipline process?
Local news media coverage
The Tasty Good corporation downsized because of intense global competition and
modified its strategic business plan for the year. What is the most important task
that the HR department's training and development function needs to do to
support the change?
Link training and development to the new strategic plan
An employee of a national coffee reseller was recently denied a promotion. Since
then he has made several negative statements about the company culture, pay,
and promotional opportunities via multiple social media web sites. The facilities
manager wants HR's support in discouraging this type of communication by other
employees. As the HR director, how would you address this concern?
Develop a company privacy policy that clarifies what is expected of the
employees regarding social media
, When an employer establishes a pension plan for its employees, this law governs
how the plan will be managed.
The Employee Retirement Income Security Act of 1974 (ERISA)
Building engaging relationships depends most on what?
Listening
_________________ becomes the foundation of understanding how a D&I
program can support business needs (making the strategic business case for D&I).
Business acumen and external market knowledge
(Consulting at a nonprofit...)At a nonprofit every year is fiscally tight, but because
of two new grants, this year there will be a little money left over for about 10 to
15 percent of the employees to get modest bonuses. Jeff thinks awarding the
bonuses at the end of February would be great timing so those employees
fortunate enough to get one could use it for a spring vacation if they chose to do
so. The annual performance reviews are on a focal review and are due each June.
He wants you to concur with his plan and to review the letter he's written to be
distributed with the checks. In the letter Jeff thanks each employee for
outstanding contribution and then tells them not to mention the bonus to anyone
else so no feelings are hurt, which could negatively impact the team work at the
agency. Your first response to the letter is what?
It needs to be rewritten, taking out the part telling them not to speak about the
bonus.
Your response to the February timing is what?
No, that is unlinked from the annual performance reviews
When Jeff hears your feedback, he raises the issue of bonuses for some but not all
and its impact on team work. Your advice is what?
Make sure the criteria for how one earned the bonus are completely transparent.