CCRM ( California certified residential manager)
Jeremiah
Terms in this set (172)
every rental housing community with 16 units or more to have an employee or owner
California law requirements
residing on site .
in order to maximize rental revenues it is necessary to set competitive rents
is a total of all current market rents for each unit and can also be used as a rent roll .
gross potential rent (GPR) take the total number of units , multiply by the market rent rate of each unit and multiply
by 12 for annual gross revenue projection.
is a total of all current actual rental rates for occupied units and a current market rent
gross annual rent (GAR) for vacant units (multiply by 12 for a yearly calculation) this formula is use to calculate
revenue for budgeting purposes .
is the current rent divided by the unit square footage. (example : $1050 divided by 800
rent per square foot.
sq. ft= $1.31 per sq ft.) this formula is use to compare actual pricing with competitors .
is not necessary to give the discount of the first month's rent discounts can be given off
when applying concessions
the last month or as a discounted rental rate for each month of the tenancy.
ancillary income refers to sources of revenue other than rents .
A reasonable accommodation is required a request for a reasonable acomodation can be made a any time , from the initial
when ? contact with a prospect to the final stages of the eviction process.
are highly debated issues within the industry , since there are mot set laws or
occupancy standards
regulations stating how many occupants an owner must allow in a rental unit.
if 18 years or older A separate application should be required of each adult applicant .
a standard goal should be? to convert 75% of all calls to walk - in traffic.
should be responded to immediately ( within the 2 hour time frame ) prospects
all emails
communicating email experts a quick reply .
what is the important objective of a prospect to demonstrate the product, benefits, and service of the property.
visit ?
is an attempt to control the outcome of where a person will live based on their
steering
protected class or your personal opinion.
conditions : are something that prevents the prospect from purchasing until their
there are two types of objections. conditions
CCRM ( California certified residential manager)
stipulation is met.
and stalls
stalls: occur when the prospect is putting off making a decision.
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if criminal background checks are performed, they must be performed on every
criminal background checks
applicant.
there must be a legal reason to deny an incomplete or false information on the application , unverifiable information, poor
application such as rental history or poor credit.
charge can be no more than three times the monthly rent if the unit is furnished . or
california law states security deposit
more than twice the monthly rent if the unit is unfurnished .
the law prohibits a landlord from requiring tenants pay rent or the security deposit by
effective January 2013 electronic founds transfer (EFT) or cash only . A least one other form of payment must
be allowed, such as checks or money orders.
go through the screening and approval process and fully execute their lease
how prospects can fill out a application
agreements using e- signature.
three items that should be included in a Age, lease and occupancy level.
market survey
Encouraging families with young children to leave near to the pool.
fair housing law prohibits Requiring an applicant to wait until his/her application is approved before making a
request for a reasonable accommodation.
3 types of communications Nonverbal, oral and written.
fixed terms leases ,usually helps reduce costly turn over expenses although they limit
fixed terms leases
the owner/agent ability to change the terms of tenancy
when the lease period is more than one the owner/agent must deliver a translation of the contract or agreement in the
month and the owner/agent negotiates language in which the contract or agreement was negotiated.
primarily in spanish
it should include information about the management , also include the amount of rent ,
rental/lease agreement when is due, to whom the payment should be made, where to make the payment and
when it is considered late.
a building build prior 1978 are presumed to contain lead based paint
Asbestos addendum is recommended for all rental property build before 1981
house rules/policies can be written in to the body of the lease or can be a separate form
A coding system , often referred as a "chart is use to record the type of payment collected
of accounts"
that guaranteed founds such as united estates postal service (USPS) money
it is suggested at the time of move in
order,cashiers,check or credit card payments are collected at the time of move in .
rent divided by he number of days in the month multiplied by the number of days
the formula for prorating rent remaining included the day if move in . (it is the industry standard to use a 30 day
period for calculations.
to be considered "reasonable"late fees should not be a penalty, but should related to
late fee
the actual loss incurred by receiving late rent
rent is due and payable per the rental/lease agreement when the rent is not paid in full
as agreed the owner has the right to to prepare and serve a THREE DAY NOTICE to pay
when rent is not paid in full as agreed rent or quite to each resident occupying the unit , this notice is specifically limited to
the delinquent rent and my not include damages , late charges, utility bills or any other
nonpayment items.
A THREE DAY NOTICE TO PAY RENT OR should include the names of all known occupants , cosigners and all others in
QUIT possession. make certain a copy is mailed to the guarantor as well.
entry entry must be made during business hours generally considered
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