PGA PGM Level 3 - Player Development – Study Guide Exam Questions & Answers.
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Course
PGA PGM 3.0
Institution
PGA PGM 3.0
PGA PGM Level 3 - Player Development – Study Guide Exam Questions & Answers.PGA PGM Level 3 - Player Development – Study Guide Exam Questions & Answers.
PGA PGM Level 3 - Player Development – Study Guide
Exam Questions & Answers.
The head professional created a player development program designed for 12 women
new to the game. After the first session she noticed that the participants had a wide
range of varying skills and individual needs. What would be the best course of action in
response to this situation? - Correct Answer Adjust the planned activities
What should always be in play when promoting a facility's player development program?
- Correct Answer Features and benefits
What is the purpose of program objectives? - Correct Answer Clarify what the facility
intends to accomplish
A new development program for seniors features a group short game lesson followed
by a pitch, chip, and putting contest. What is missing from this program? - Correct
Answer Tour of the facility
What does Play Golf America offer facilities as a means to attract new, former golfers,
and occasional golfers? - Correct Answer Facility's web page to promote programs and
events (Marketing)
Which can reasonably be anticipated as a result of creating business plan? - Correct
Answer Spells out clear goals for the teaching program that are consistent with the
mission of the facility as a whole
In spite of ABC golf clubs first class driving range, Judy chose not to return to the facility
because of her experience with her instructor. According to the customer relations
model, what is the correct way to classify the problem? - Correct Answer Staffing
Which is likely to be the best way for a PGA professional to promote herself? - Correct
Answer Internet/website or getting staff on board
The assistant golf pro has been asked to devise a plan to promote the facility's teaching
business to the seniors segment of the facility's customer base. What promotional
consideration should be incorporated? - Correct Answer Helping teachers understand
the buy in motivation of this golfer segment
By law, which statement concerning employment of independent teaching contractors is
correct? - Correct Answer Facilities must give up control over how an independent
contractor teaches
Why do most facilities require that all lesson income goes through POS? - Correct
Answer Record keeping can affect profitability, protect against liability, and provide a
basis for good customer relations
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