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(WGU C721) MGMT 4400 - Change Management - OA Guide $12.49
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(WGU C721) MGMT 4400 - Change Management - OA Guide

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(WGU C721) MGMT 4400 - Change Management - OA Guide (WGU C721) MGMT 4400 - Change Management - OA Guide (WGU C721) MGMT 4400 - Change Management - OA Guide

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  • September 2, 2024
  • 27
  • 2024/2025
  • Exam (elaborations)
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  • vwgu c721 mgmt 4400 change management oa gui

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C721 MGMT 4400



Change Management




OBJECTIVE ASSESSMENT GUIDE




© WGU 2024/2025

,1. Multiple Choice: Which theory suggests that change is most
effective when done in incremental steps?
a) Lewin's Change Management Model
b) Kotter’s 8-Step Change Model
c) The McKinsey 7-S Model
d) Kaizen
Correct Answer: d) Kaizen
Rationale: Kaizen is a Japanese business philosophy that focuses
on continuous improvement and involves making the work
environment more efficient by implementing small, incremental
changes over time.


2. Fill-in-the-Blank: ____________ is a change management
approach that emphasizes the importance of involving employees
in the change process to reduce resistance and gain widespread
organizational support.
Correct Answer: Participative Management
Rationale: Participative Management involves employees in
decision making, which can lead to reduced resistance to change as
employees feel a sense of ownership and commitment to the
change process.


© WGU 2024/2025

, 3. True/False: Change saturation occurs when an organization
undertakes too many changes at once, leading to employee
burnout and decreased effectiveness of the change initiatives.
Correct Answer: True
Rationale: Change saturation can overwhelm employees, leading
to burnout and a reduction in the effectiveness of change initiatives
due to the inability to focus on and properly implement each one.


4. Multiple Response: Select all that apply. Which of the following
are key components of effective change management?
a) Clear communication
b) Employee involvement
c) Adequate training
d) Frequent restructuring
Correct Answers: a) Clear communication, b) Employee
involvement, c) Adequate training
Rationale: Clear communication, employee involvement, and
adequate training are essential for effective change management.
Frequent restructuring is not necessarily a component of effective
change management and can sometimes be counterproductive.


5. Multiple Choice: In the ADKAR model, what does the 'A' at the
beginning and the end represent?
a) Awareness and Action

© WGU 2024/2025

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