Supply Chain Management Exam 6 Questions With Answers
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Course
Supply Chain Management
Institution
Supply Chain Management
Supply Chain Management Exam 6 Questions With Answers
- - Answer--
/.? - Answer-A company produces 750 bicycles in one week. The labor used to make the bicycles was 400 hours. The next week, output was 710 bicycles using 360 hours. What was the change in labor productivity?
/.? - Answer-A...
/.? - Answer-A company produces 750 bicycles in one week. The labor used to make
the bicycles was 400 hours. The next week, output was 710 bicycles using 360 hours.
What was the change in labor productivity?
/.? - Answer-A weakness of the labor productivity measure is that managers might be
tempted to lay off workers to improve labor productivity.
/.? - Answer-At a service facility it has been calculated that they can handle the demand
per hour approximately 76 percent of the time at a rate of 4 per hour. This means that
approximately 24 percent of the time, demand per hour will be greater than four
customers, causing queues to develop.
/.? - Answer-Holding on to old-fashioned company practices and purchasing habits will
help to made the firm run efficient and smooth.
/.? - Answer-Influencing and increasing the capabilities of a firms own employees, as
well as those of their trading partners, will help to eliminate which of the following
obstacles to process integration?
/.? - Answer-The average transaction at an automatic teller can be completed in six
minutes and customers arrive at the average rate of one every ten minutes. On
average, how many customers are there in the queue?
/.? - Answer-When firms acknowledge receipt of an order via telephone, mail or e-mail,
this is an example of starting the service.
/.A. Basic Initiatives - Answer-Security activities such as; Use of security badges and
guards, conducting background check on applicants and using antivirus software and
passwords, would be classified as:
/.A. Cost and Revenue - Answer-Traditional performance measures include:
/.A. Deliver the right combination of cost, quality, and customer service - Answer-
Nowadays, successful supply chains are those that in the face of ever changing
customer needs can continue to:
/.A. Information visibility - Answer-____________________ tends to reduce safety
stocks among supply chain members, generating even less variability in supply chain
orders?
, /.A. Leverage demands for supplier conformance to its supply chain requirements -
Answer-Dominant companies within a supply chain can use their buying power to:
/.A. Queue Discipline - Answer-First-come-first-served is an example of a(n):
/.A. San Diego Zoo - Answer-According to the textbook, which of the following zoos
audited their waste recycling performance?
/.A. Silo Mentality - Answer-Failing to see the big picture and acting only in regard to
single firm in the supply chain can be referred to as:
/.b. 0.565 - Answer-If the average service rate is 12 minutes per customer, and
assuming the negative exponential distribution is used to describe the randomness of
the service time distribution, then determine the probability that the service time will be
less than or equal to 10 minutes.
/.B. customer relationship management - Answer-Which of the following identifies the
key customers, determines their needs, and then develops products and/or services to
meet those needs?
/.B. External process integration - Answer-Building, maintaining and strengthening
beneficial relationships with suppliers and customers is accomplished through the use
of:
/.B. Knowledge management process - Answer-According to the text, all of the following
are considered key supply chain business processes EXCEPT
/.B. Market - Answer-According to the SCOR model, which of the following is NOT one
of the five supply chain operation process categories?
/.b. More common - Answer-Information technology advances, for example, have made
cyber-attacks:
/.B. Order fulfillment process - Answer-Which of the key supply chain business
processes refers to meeting customer requirements by synchronizing the firm's
marketing, production and distribution plans:
/.B. Overall total productivity - Answer-Which of the following is a traditional
performance measure?
/.B. Reneged - Answer-A customer who enters the waiting line but leaves the system
prior to receiving service is said to have:
/.B. Returns management - Answer-Substance disposal and recycling are part of which
supply chain business process
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