Exam (elaborations)
Biggby Final Knowledge Test Quizzes & Ans!!
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Biggby Final Knowledge Test Quizzes & Ans!!
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Name: Score:28 Multiple choice questions
Definition 1 of 28
Clean and restock
Milksteamers 3rd Position Priority
Milksteamers 4th Position Priority
Milksteamers 6th Position Priority
Cashiers 1st Position Priority
Term 2 of 28
What roast is Biggby Best?
Master
Medium
Rare
Dark
Term 3 of 28
Mission Statement
Learn customers names, drinks, and stories; make suggestions to customers who do not
know what to order.
Create one new BIGGBY COFFEE fanatic per day, per store, who will actively promote us to
others.
Greet customers within 3 steps of the door; thank customers for their patience when service
is slow.
Greet customers within 3 steps of the door and complete their transactions as quickly as
possible.
, Term 4 of 28
Shotpullers 1st Position Priority
Clean and restock
Pull shots/set up drinks
Brew coffee
Run laps/maintain facility
Term 5 of 28
What reward program is offered for whole bean coffee?
Buy 10 pounds, get the 11th for free.
Get a discount on pastries when buying whole bean coffee.
Earn points for discounts on future purchases.
Receive a free drink with every purchase.
Term 6 of 28
What is the difference between green and black tea?
Green tea has a stronger flavor than black tea.
Green tea is grown in china while black tea is grown in japan.
Green tea is made from green leaves while black tea is made from black leaves.
Green tea is un-fermented while black tea is fermented.
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