MC Gaylor - MGT 371 Final || WITH SOLVED ANSWERS GRADED A+
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Course
MGT 371
Institution
MGT 371
Ross has taken a new job at a restaurant. He is now in charge of the lunch shift. He helps determine the menu, works on marketing the lunch specials, and leads a staff of 24. Which of the following best describes Ross's position? correct answers Manager
Ross does enjoy managing the lunch shift a...
MC Gaylor - MGT 371 Final || WITH SOLVED
ANSWERS GRADED A+
Ross has taken a new job at a restaurant. He is now in charge of the lunch shift. He helps
determine the menu, works on marketing the lunch specials, and leads a staff of 24. Which of
the following best describes Ross's position? correct answers Manager
Ross does enjoy managing the lunch shift at Chez le'Steak. It is a fine dining establishment
that Ross is very proud of. Ross manages the lunch staff on an every day basis. Which type of
manager best describes Ross's position? correct answers First-line manager
What term means doing a task correctly? correct answers Efficiency
Steve has been given a team that he now leads with the expectation that he can reach the new
sales goal for the southeast area. Steve's position is best described as which of the following?
correct answers Management
Sammy is really enjoying her new job. She loves having the autonomy and responsibility that
comes at her new level. She has a vision to move her department to the next level, but she is
having trouble connecting with the right people in the organization to make it happen. Which
of the skills and competencies is Sammy having trouble with? correct answers Political skills
Jenny is well known throughout the organization for being a great motivator. She has
mastered the art of building relationships and making her team feel empowered. Jenny is
leveraging which of the following management skills? correct answers Interpersonal skills
John's team is not very excited by the work he has assigned to them. He has not done such a
great job challenging his team in a positive way. For this reason, many people on his team are
looking for another job. It seems John may not be aware that managers play a crucial role in
what? correct answers employee satisfaction
By studying management we can expect to learn which of the following? correct answers
What good managers do
Linda is ready to take her business to the next level. She wants to build her customer
community beyond her walls. Which of the following should she try? correct answers Social
Media
Business decisions based on communicating openly with various stakeholders to understand
their requirements, and factoring economic, environmental, and social aspects into how they
pursue their goals, is more likely to achieve what? correct answers sustainability
John has taken a job which requires him to work with a team to develop an advertising
campaign for a new brand of athletic shoes. Which skill would be most important for John in
his new job as a team member? correct answers Collaboration
What Mary likes about her job at Starbucks is that the company supports literacy initiatives in
the communities in which it does business. Mary believes that Starbucks should try to make
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