MGMT 371 Quiz 1 || 100% SOLVED
Management correct answers Attainment of organizational goals in effective and efficient
manner thru planning, organizing, leading, and controlling organizational resources
Management Functions correct answers Planning, Organizing, Leading, Controlling
Conceptual Mgmt Skills correct answers Ability to see organization as a whole, ability to see
relationships of its parts
Human Mgmt Skills correct answers Ability to work with and thru others, ability to work
efficiently in a group
Technical Mgmt Skills correct answers Understanding of specific tasks, proficiency in
performing specific tasks
Top Managers correct answers Managers who set goals, define strategies, watch external
environment, & make decisions for organization
Middle Managers correct answers Managers responsible for business units and major
departments
First-Line Managers correct answers Managers responsible for production
3 Manager's Roles correct answers Informational, Interpersonal, Decisional
3 Manager's Challenges correct answers Technology, Globalization, Social Values
3 Historical Influences correct answers Social forces, Political forces, Economic forces
Classical Management correct answers Rational, scientific approach to study of management
and seeks to make organizations efficient operating machines
3 Subfields of Classical Mgmt correct answers Scientific, Bureaucratic, Administrative
Humanistic Management correct answers Understanding behaviors, needs, and attitudes
3 Subfields of Humanistic Mgmt correct answers Human relations, Human resources,
Behavioral Sciences
Management Science Perspective correct answers Applied math, stats & quantitative
techniques to management properties
3 Subfields of Mgmt Science correct answers Operations research, Operations mgmt,
Information technology
Systems Theory correct answers Open systems characterized by entropy, synergy and
interdependence; Inputs, transformation process, outputs, feedback & environment
, Contingency Views correct answers Problem resolution depends on identifying key variations
in current situations
Total Quality Mgmt correct answers Manage total organization to deliver quality; Customer,
benchmark, continuous improvement
Learning organizations mgmt correct answers All employees identify & solve problems
Tech Driven workplace correct answers Virtual teams, automated work, immediate feedback
Supply Chain mgmt correct answers Manage sequence of suppliers, purchasers, raw
materials, and distribution
Customer Relations mgmt correct answers Collaborate with customer to 'tweak' products and
services
Outsourcing correct answers Contract work to more cost efficient others
Culture correct answers A set of key values, beliefs, understandings, and norms that members
of an organization share
Surface level of Corporate Culture correct answers Dress, office layout, symbols, slogans,
ceremonies
Middle Level of Corporate Culture correct answers Expressed values and beliefs; Slogans
with values
Deepest level of Corporate Culture correct answers Underlying assumptions and beliefs of a
corporation
Adaptability correct answers Supports ability to interpret and translate signals into new
behavior response
Achievement correct answers Results oriented; values and competitiveness, personal
initiative, and achievement
Involvement correct answers Values meeting needs of employees, cooperation, and equality
Consistency correct answers Values methodical, rational, and orderly performance
Domestic correct answers Local
International correct answers 2 countries
Multinational correct answers 2+ countries
Global correct answers All of the earth
Exporting correct answers Exchange of goods across a border
