1) When data has to be manually re-entered from one system into another system, this indicates that the systems have seamless integration. correct answers Answer: FALSE
Diff: 2 Page Ref: 37
2) When systems are integrated they can share information in real-time. correct answers Answer: TRUE
Dif...
MGT 371 - FINAL EXAM || 100% SOLVED ANSWERS
GRADED A+
1) When data has to be manually re-entered from one system into another system, this
indicates that the systems have seamless integration. correct answers Answer: FALSE
Diff: 2 Page Ref: 37
2) When systems are integrated they can share information in real-time. correct answers
Answer: TRUE
Diff: 1 Page Ref: 37
3) ERP systems allow organizations to integrate heterogeneous systems into one with an
integrated database system. correct answers Answer: TRUE
Diff: 2 Page Ref: 38
4) Until recently, information systems and organizations have evolved into functional silos.
correct answers Answer: TRUE
Diff: 2 Page Ref: 38
5) Mid-level managers typically focus on planning the long-term strategy of the organization.
correct answers Answer: FALSE
Diff: 1 Page Ref: 39
6) The current classification of organizations into departments like Accounting and Human
Resources shows how the organizational structure evolved by breaking complex tasks into
smaller, manageable tasks. correct answers Answer: TRUE
Diff: 2 Page Ref: 39
7) Organizations have horizontal and vertical divisions. correct answers Answer: TRUE
Diff: 1 Page Ref: 39
8) When organizations get large and complex they tend to break functions into larger units
and assign one or more staff the responsibility for these activities. correct answers Answer:
FALSE
Diff: 2 Page Ref: 40
9) When organizations get large and complex sharing of information happens only at higher
levels of management. correct answers Answer: TRUE
Diff: 2 Page Ref: 40
10) The functional silo problem gave birth to BPR. correct answers Answer: TRUE
Diff: 3 Page Ref: 40
11) The business process view flattens the organization structure from a matrix to a
hierarchical structure. correct answers Answer: FALSE
Diff: 3 Page Ref: 41
12) Information systems that work independently and are grouped by the various functions
and/or departments are known as silos. correct answers Answer: TRUE
,Diff: 2 Page Ref: 42
13) Independent information systems are good for sharing data between users. correct
answers Answer: FALSE
Diff: 1 Page Ref: 43
14) Functional silos deliver value through their cross-functional performance but are
evaluated for their functional performance. correct answers Answer: TRUE
Diff: 3 Page Ref: 43
15) Silo environments help to foster enterprise decision-making and overall effectiveness.
correct answers Answer: FALSE
Diff: 2 Page Ref: 43
16) The functional model of POSDCORB (Planning, Organizing, Staffing, Directing,
Coordinating, Reporting, Budgeting) dates back to the 1930s yet is still in use today. correct
answers Answer: TRUE
Diff: 1 Page Ref: 38
17) The distributed system architecture has been commonly used in organizations for quite
some time. correct answers Answer: TRUE
Diff: 2 Page Ref: 44
18) The first generation of computer architecture was the decentralized approach. correct
answers Answer: FALSE
Diff: 2 Page Ref: 44
19) In a decentralized computer architecture, every user is given a personal computer. correct
answers Answer: TRUE
Diff: 2 Page Ref: 44
20) A centralized computer architecture is based on using servers to share data and
applications. correct answers Answer: FALSE
Diff: 2 Page Ref: 44
21) A distributed architecture is good for ERP systems because they are flexible and scalable.
correct answers Answer: TRUE
Diff: 2 Page Ref: 44
22) The manufacturing area has basically the same information needs and reporting
requirements as the marketing area. correct answers Answer: FALSE
Diff: 2 Page Ref: 44
23) Transaction processing systems are designed to support office workers. correct answers
Answer: FALSE
Diff: 2 Page Ref: 45
24) Decision support systems take data from the TPSs in the organization to help managers
make better decisions. correct answers Answer: TRUE
Diff: 3 Page Ref: 45
,25) Expert systems are a type of Executive Support System to support top-level executives.
correct answers Answer: FALSE
Diff: 2 Page Ref: 45
26) Silos will probably not prevent customer service representatives from accessing customer
data payment records in real-time. correct answers Answer: FALSE
Diff: 2 Page Ref: 38
27) Systems integration can't help employees at a lower levels make better decisions and feel
more empowered and productive. correct answers Answer: FALSE
Diff: 3 Page Ref: 38
28) The people issues are the most challenging in systems integration. correct answers
Answer: TRUE
Diff: 3 Page Ref: 38
29) Functional department heads will probably lose control of the data they produce in an
integrated system. correct answers Answer: TRUE
Diff: 3 Page Ref: 39
30) Getting employee buy-in on a systems integration project is very critical for the success
of the integrated system. correct answers Answer: TRUE
Diff: 2 Page Ref: 39
31) One consequence of making information more easily shared will be that integrated
systems won't make it easier to get illegal access to the data. correct answers Answer: FALSE
Diff: 2 Page Ref: 41
32) CEOs and Presidents are involved in planning the long-term strategy of the organization.
correct answers Answer: TRUE
Diff: 1 Page Ref: 37
33) Lower-level managers rarely focus on the day-to-day operations of the organization.
correct answers Answer: FALSE
Diff: 1 Page Ref: 38
34) A cross-functional task such as order processing involves interactions between sales,
warehousing and accounting. correct answers Answer: TRUE
Diff: 2 Page Ref: 40
35) Heterogeneous or independent non-integrated systems create bottlenecks, interfere with
productivity, and breed inaccurate data. correct answers Answer: TRUE
Diff: 2 Page Ref: 41
36) The three major types of information system architectures include centralized,
decentralized and distributed systems architectures. correct answers Answer: TRUE
Diff: 2 Page Ref: 44
, 37) Today's information systems are based on a centralized architecture that allows sharing of
applications and data resources between the end user and the server computers. correct
answers Answer: FALSE
Diff: 3 Page Ref: 44
38) The distributed system architecture is very complex requiring careful planning and
design. correct answers Answer: TRUE
Diff: 1 Page Ref: 45
39) Information systems support the major functional areas of a business including
manufacturing, finance, accounting, human resources, and marketing. correct answers
Answer: TRUE
Diff: 1 Page Ref: 45
40) Operating systems and databases are examples of systems that support the end-users
directly. correct answers Answer: FALSE
Diff: 2 Page Ref: 46
41) A(n) ________ provides a visual dashboard of strategic information to top-level
management in real time.
A) DSS
B) TPS
C) ESS
D) OAS correct answers ESS
Diff: 2 Page Ref: 45
42) Information systems that are used for generating reports for mid-level managers are
known as:
A) ESS.
B) DSS.
C) databases.
D) MIS. correct answers MIS
Diff: 2 Page Ref: 45
43) Systems integration means allowing access to a shared data resource by people from
different ________ areas of the organization.
A) functional
B) geographical
C) decisional
D) logical correct answers functional
Diff: 2 Page Ref: 46
44) At the physical level, systems integration means providing seamless connectivity between
________ systems.
A) software
B) functional
C) distributed
D) heterogeneous correct answers heterogeneous
Diff: 2 Page Ref: 46
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