CHIA Practice Exam
with Questions Answered 100%
Correct/Verified Solutions
I. Hotel Industry Foundations
Who are the players?
1) Most of the entities below are classified as “Chains”. Which one is a “Parent Company”
consisting of multiple chains?
a. Hampton Inn
b. Radisson Blu
c. Accor
d. Holiday Inn Express
2) Which is a true statement about Parent Companies?
a. Parent Companies and the related chains have changed over time
b. Parent Companies must consist of no more than five chains
c. Parent Companies can only consist of chains in a single Scale
d. Parent Companies can only have hotels in a single country
3) What are the three different operation types?
a. Corporate, Managed, Independent
b. Managed, Franchise, Independent
c. Managed, Clustered, Independent
, d. Chain Management, Franchise, Independent
4) Which is a true statement about independent hotels?
a. Independent hotels are not affiliated with a specific chain
b. Chain hotels outnumber independent hotels in every country of the world
c. Independent hotels are mostly Luxury Class hotels in Urban Locations
with more than 150 rooms
d. Independent hotels may never be managed by an outside entity
5) Which is a true statement about Management Companies?
a. Management companies have contracts where they receive payment for their
services and/or some portion of profits
b. Management companies may manage only one chain
c. Management companies will always own the hotels they manage
d. Management companies serve the exact same role as asset management companies
,Industry Categorizations - Geographic
6) Which is a true statement regarding geographic categorization?
a. STR geographic categories are limited to North America
b. STR uses the UNWTO definitions when it comes to recognizing countries
c. General managers of hotels do not need to know geographic categories
d. The hotel industry uses seven continents to categorize hotels
7) Which is a true statement regarding markets?
a. Markets include hotels that are in big cities, not rural areas
b. A country would never have more than 100 markets and never have less than 2 markets
c. No market will ever cross country boundaries
d. There is another name for Markets outside the U.S.
8) In descending order of geographic size, which option below is correct?
a. Continent, Sub-Continent, Country, Submarket, Market
b. Continent, Country, Sub-Continent, Submarket, Market
c. Continent, Sub-Continent, Market, Country, Submarket
d. Continent, Sub-Continent, Country, Market, Submarket
9) Which two geographic categories are the most important for a hotel GM?
a. Region and Market
b. Market and Submarket
, c. Region and Submarket
d. Country and Submarket
10) Markets and submarkets are created based on what two determining factors?
a. Geographic size and population
b. Geographic size and participation
c. Number of hotels and participation
d. Number of hotels and population
11) Which is a true statement regarding submarkets?
A. A submarket may represent a small city in a rural market
B. Submarkets are not used all over the world
C. Submarkets are geographic sub-divisions of a region
D. A country will never have more than 100 submarkets
12) Changes to how Markets and Submarkets are geographically defined are made how often?
a. Monthly
b. Annually
c. Every five years
d. No regular schedule
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