100% satisfaction guarantee Immediately available after payment Both online and in PDF No strings attached
logo-home
Previously searched by you
Previously searched by you
logo
Business Communications Exam 2 Questions with Latest Update $11.49
Add to cart
Quickly navigate to
Preview
  2.  
  3. Business Communication
  4.  
  5. Business Communication

Exam (elaborations)

Business Communications Exam 2 Questions with Latest Update
 0 purchase
  • Course
  • Business Communication
  • Institution
  • Business Communication

3 major steps in the 3-step writing process are: - Answer-Planning, Writing and Completing First step of the the Three-Step writing process is: - Answer-Planning your message While you're Planning a Writing Project you should... - Answer-Define your Purpose Purpose indicates whether you in...

[Show more]

Preview 2 out of 6  pages

Document information

  • September 3, 2024
  • 6
  • 2024/2025
  • Exam (elaborations)
  • Questions & answers

Subjects

  • business communications exam 2 questions with late
  • 3 major steps in the 3 step writing process are

Written for

  • Business Communication
  • Business Communication

Seller

avatar-seller
lectknancy

Reviews received

Content preview

Business Communications Exam 2
Questions with Latest Update
3 major steps in the 3-step writing process are: - Answer-Planning, Writing and
Completing

First step of the the Three-Step writing process is: - Answer-Planning your message

While you're Planning a Writing Project you should... - Answer-Define your Purpose

Purpose indicates whether you intend to: - Answer-Inform, Persuade or Collaborate

If you write a refund letter for a defective product your purpose would be to: - Answer-
Persuade

No matter the audience or message, you should always: - Answer-Determine the info
your audience needs to grasp your main idea

If audience members vary in the amount of info they already know about the topic: -
Answer-Cover the information relevant to your primary audience

To make sure you provided all the needed info use the: - Answer-Journalistic approach

The journalistic approach: - Answer-Verifies whether your message answers the
questions of what, when, where, why and how

Information is good if it is: - Answer-Accurate, ethical and pertinent to the audiences
needs

Best ethical thing to do if you gave audience incorrect info: - Answer-Contact
immediately and correct order

A mediums richness is from it's ability to: - Answer-Convey a message using more than
one informational cue, to facilitate and establish personal focus

Best method for communicating a complex policy change to employees in a company
with offices all over the world: - Answer-Posting on an internal website with an email
message alerting employees to the change and directing them to the website for more
info

Media richness is a measure of: - Answer-A mediums ability to use more than one
informational cue, feedback and establish personal focus

, Benefit of taking time to organize your business messages: - Answer-Saving time and
conserving creative energy because the writing process is quicker

Purpose of limiting your scope when planning a writing project is to: - Answer-Ensure
your message stays focused on the main idea and any necessary supporting details

The direct approach: - Answer-Starts off with the main idea and then offers supporting
evidence

The indirect approach: - Answer-Starts off with evidence first and builds toward the main
idea

Use the indirect approach when: - Answer-Your audience is likely to have a skeptical or
hostile reaction to you main idea

Microblogging: - Answer-Blogging with specific character counts
Ex: Twitter

Instant messaging: - Answer-Messages appear on each other's screen instantly, without
the need to be opened individually

Email signature is a small file that automatically includes: - Answer-Full name, title,
company, and contact info all at the end of the message

Conversation marketing is: - Answer-Communication in which companies initiate and
and facilitate conversations in a network of customers and other interested parties

Community Q&A sites - Answer-Websites where visitors answer questions posted by
other visitors of by reps of the company

Community participation websites: - Answer-Are designed to pool the inputs of multiple
users in order to benefit the community as a whole

Brand communities: - Answer-Groups of people united by their interest in ownership
and/or is of particular products

Blogs are: - Answer-Easily updateable
Online journal
Short for weblog

Podcasting - Answer-Process of recording or video files and distributing them online

Media Curation - Answer-Selecting content that will be useful and interesting to your
target audience

3 step process for blogging - Answer-Audience

The benefits of buying summaries with Stuvia:

Guaranteed quality through customer reviews

Guaranteed quality through customer reviews

Stuvia customers have reviewed more than 700,000 summaries. This how you know that you are buying the best documents.

Quick and easy check-out

Quick and easy check-out

You can quickly pay through credit card or Stuvia-credit for the summaries. There is no membership needed.

Focus on what matters

Focus on what matters

Your fellow students write the study notes themselves, which is why the documents are always reliable and up-to-date. This ensures you quickly get to the core!

Frequently asked questions

What do I get when I buy this document?

You get a PDF, available immediately after your purchase. The purchased document is accessible anytime, anywhere and indefinitely through your profile.

Satisfaction guarantee: how does it work?

Our satisfaction guarantee ensures that you always find a study document that suits you well. You fill out a form, and our customer service team takes care of the rest.

Who am I buying these notes from?

Stuvia is a marketplace, so you are not buying this document from us, but from seller lectknancy. Stuvia facilitates payment to the seller.

Will I be stuck with a subscription?

No, you only buy these notes for $11.49. You're not tied to anything after your purchase.

Can Stuvia be trusted?

4.6 stars on Google & Trustpilot (+1000 reviews)

69052 documents were sold in the last 30 days

Founded in 2010, the go-to place to buy study notes for 15 years now

Start selling
$11.49
  • (0)
Add to cart
Added