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Well Managed Healthcare Organization
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Test Bank For Well Managed Healthcare Organization 9th Edition By John R. Griffith; Kenneth R. White 9781640550582 Chapter 1-15 Complete Guide .
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Test Bank For Well Managed Healthcare Organization 9thEdition By John R. Griffith; Kenneth R. White 9781640550582
Chapter 1-15 Complete Guide .
True or false: As defined by the World Health Organization, health is the absence of
disease or infirmity. - ANSWER: False
True or false: A healthcare organization (HCO) must be concerned about
stakeholders because stakeholders have an interest in what the HCO does. -
ANSWER: True
True or false: All healthcare organizations provide healthcare services to people. -
ANSWER: False
The health outcomes of a group of individuals, including the distribution of outcomes
within the group, is known as ____________. - ANSWER: population health
Compared to the average of all jobs, the number of jobs in health services
management is expected to grow _________ between 2016 and 2026. - ANSWER:
more than average
In order to have the range of services needed to fully care for a person or
population, a healthcare organization may __________________. - ANSWER: provide
continuum of care
True or false: To improve health in their community, managers of healthcare
organizations often do more than just provide healthcare. - ANSWER: True
A health difference that is closely linked with social, economic, or environmental
disadvantage is a ____________. - ANSWER: health disparity
The Institute for Healthcare Improvement advocates improving the patient's
experience of care, improving the health of populations, and reducing the per capita
cost of healthcare. What does all this refer to? - ANSWER: The Triple Aim
The external environment that affects healthcare organizations can be divided into
sectors. The market sector is important for which of these reasons? - ANSWER:
Customers and clients
Hospitals are developing continuums of care for which of the following reasons? -
ANSWER: To adapt to new payment methods for care
True or false: Healthcare is a relatively stable field that changes little from year to
year. - ANSWER: False
, True or false: Historically, the use of bureaucratic principles has not been useful for
work and organizations. - ANSWER: False
Which of these is not a skill that Robert Katz said managers use? - ANSWER:
Informational skill
True or false: Management should be thought of as a cycle rather than a straight-line
process. - ANSWER: True
Mayo and the Hawthorne studies in the 1920s and 1930s led to which of the
following approaches in management? - ANSWER: Human relations approach
Frederick Taylor was a pioneer in scientific management who helped improve how
____________________. - ANSWER: workers performed jobs
Which of the following is not one of the five fundamental management functions
identified by Gulick and Urwick? - ANSWER: communicate
____________ is the process of getting things done through and with people. -
ANSWER: Management
There is no one best way to organize the structure of an organization, as discovered
by management pioneer Joan Woodward and others. Which theory makes this
point? - ANSWER: Contingency theory
According to institutional theory, an organization may comply with obligations of the
external environment even though compliance would make the organization less
efficient. - ANSWER: True
The open systems approach supports which of these statements? - ANSWER: An
organization is affected by and must interact with its external environment
The development of administrative theory by Fayol was important for improving
_______________. - ANSWER: entire organizations
A set of interrelated parts that function as a whole to achieve a common purpose is
known as _______________. - ANSWER: a system
True or false: Although managers continually gather information for planning
purposes, actual planning generally occurs just once a year. - ANSWER: False
A Gantt chart helps a manager answer which of the following questions? - ANSWER:
Which task will be done when?
A project manager must plan and manage which of the following for a project? -
ANSWER: all of the above
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