Exam (elaborations)
IAHSS SUPERVISOR - THIRD ADDITION EXAM REVIEW QUESTIONS AND ANSWERS
- Course
- Institution
IAHSS SUPERVISOR - THIRD ADDITION EXAM REVIEW QUESTIONS AND ANSWERS
[Show more]
Content preview
IAHSS SUPERVISOR - THIRD ADDITIONEXAM REVIEW QUESTIONS AND
ANSWERS
What always stays constant regardless of where you work? - Change
What is the goal of managed care systems? - To control cost
Which category in the institutions organizational chart best describes line officers'
position? - Employee
What is the most important factor in being a security officer? - Honesty and integrity
What does CMS stand for? - Centers for Medicare & Medicaid Services
What does FTE stand for? - Full Time Equivalent
What does HIPPA stand for? - Health Insurance Portability and Accountability Act
Who makes most of the critical security decisions in the organization? - Security Officer
For whom do supervisors advocate? - Employees and the organization
What the two distinct sides of a supervisor's work? - Personnel and tasks
What are three tasks assigned to a supervisor? - 1) Documentation 2) Scheduling and
3) Budget
What is the simple secret to keeping employees content? - Take care of the little things
A good supervisor is one who can create _________________________ . - Balance
What percentage of the security operating budget is allocated to labor and labor-related
costs? - More than 93%
A simple rule of that is what is for the team or _________________________ wins out
over what is good for the ________________________. - Organization.... individual
Real recognition, given ____________________, makes an impact and helps build
individual as well as team morale. - Correctly
As a supervisor, you must recognize what various staff member are _______________
at and then work to put them in situations where they can ____________________. -
Good..... flourish
, Documenting employee performance is an essential, ________________ process. -
Everyday
The schedule must, first, work for your ______________________ and, second, be fair
and equitable for your __________________________. - Organization..... staff
Policies and procedures are written to __________________ the organization and the
officers. - Protect
Which of these is one of the most important activities that management has in dealing
with security personnel? - Communications
Which of the following is one of the benefits of recognizing employees? - Promotes
teamwork and appreciation
Which one of the following principles is not consistent with progressive discipline? -
Punitive actions
When administrating progressive discipline a supervisor must do what? - Should always
have a witness and document actions
What is the goal of employee relations? - Prevent and resolve employee problems that
are a product of or affect employee work situation.
What is the purpose of an appraisal? - Evaluate how each employee's performance
measures up to the requirements of the position.
What is progress discipline? - The process of applying escalating penalties for repeated
infractions.
What is a developmental appraisal? - Uses traditional appraisal components and
incorporates a structure of communication between the employee and management.
If it is not documented, it did not ______________________ . - happen.
Which of the following describes the two basic categories of authority? - Formal and
Informal
The chain of command is often described by which term? - Unbroken line of authority
The security profession has a tendency toward which style of management? -
Authoritarian
Which of the following is not a trait of a successful supervisor? - Span of control
The benefits of buying summaries with Stuvia:
Guaranteed quality through customer reviews
Stuvia customers have reviewed more than 700,000 summaries. This how you know that you are buying the best documents.
Quick and easy check-out
You can quickly pay through credit card or Stuvia-credit for the summaries. There is no membership needed.
Focus on what matters
Your fellow students write the study notes themselves, which is why the documents are always reliable and up-to-date. This ensures you quickly get to the core!
Frequently asked questions
What do I get when I buy this document?
You get a PDF, available immediately after your purchase. The purchased document is accessible anytime, anywhere and indefinitely through your profile.
Satisfaction guarantee: how does it work?
Our satisfaction guarantee ensures that you always find a study document that suits you well. You fill out a form, and our customer service team takes care of the rest.
Who am I buying these notes from?
Stuvia is a marketplace, so you are not buying this document from us, but from seller biggdreamer. Stuvia facilitates payment to the seller.
Will I be stuck with a subscription?
No, you only buy these notes for $13.49. You're not tied to anything after your purchase.
Can Stuvia be trusted?
4.6 stars on Google & Trustpilot (+1000 reviews)
81989 documents were sold in the last 30 days
Founded in 2010, the go-to place to buy study notes for 14 years now