BUSN11 Chapter 14 Exam Questions With Revised Answers
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Course
BUSN 11
Institution
BUSN 11
BUSN11 Chapter 14 Exam Questions With
Revised Answers
Management - answerachieving the goals of an organization through planning, organizing,
leading, and controlling organizational resources including people, money, and time
Top Management - answersets the overall direction of the firm, artivu...
BUSN11 Chapter 14 Exam Questions With
Revised Answers
Management - answer✔✔achieving the goals of an organization through planning, organizing,
leading, and controlling organizational resources including people, money, and time
Top Management - answer✔✔sets the overall direction of the firm, artivulating a vision,
establishing priorities, and allocating time, money, and resources
Middle Management - answer✔✔supervises lower-level managers and reports to higher-level
managers
Technical Skills - answer✔✔expertise in a specific functional area or department
Human Skills - answer✔✔the ability to work effectively with and through other people in a
range of different relationships
Conceptual Skills - answer✔✔The ability to grasp a big-picture view of the overall organization,
the relationships among its various parts, and its fit in the broader competitive environment.
Maslow's Hierarchy of Needs Theory - answer✔✔Suggests that human needs fall into a
hierarchy, and as each need is met, people become motivated to meet the next need in the
pyramid
Theory X and Theory Y - answer✔✔Suggests that management attitude toward workers fall into
two opposing categories based on management assumptions about worker capabilities and values
Maslow's Hierarchy of Needs - answer✔✔self-actualization, safety, social (belonging), esteem,
physiological
Theory X Assumptions About Workers - answer✔✔Workers dislike work and will do everything
they can to avoid it.
Fear is motivating, coercion and threats are vital to get people to work toward company goals
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