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CALP Skill Check Exam Questions With Correct Answers

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©THEBRIGHTSTARS 2024 CALP Skill Check Exam Questions With Correct Answers Course 1: Bringing in New Residents -Be Prepared How would you define teamwork? - answerSupporting your teammates. Going out of your way to help your teammates. Putting the team goals ahead of your personal goals. Bei...

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©THEBRIGHTSTARS 2024

CALP Skill Check Exam Questions With
Correct Answers

Course 1: Bringing in New Residents -Be Prepared

How would you define teamwork? - answer✔✔Supporting your teammates.
Going out of your way to help your teammates.
Putting the team goals ahead of your personal goals.
Being reliable.
Communicating clearly.
Listening to others.
Treating others respectfully,

Why is the Leasing Professional critical to the success of a community? - answer✔✔They show
and lease apartments.
They deal with and serve residents.
They market to prospective residents.
They have an accurate pulse on their market.
They understand the impact their community has on the market and the
industry.
They increase revenue by leasing and renewing apartments to qualified
applicants and residents.
They enhance the value of the community by marketing and selling the
apartments at the most achievable rent rates to qualified prospective
residents.
They adhere to the industry‚ regulations and therefore minimize liability for
the owner and/or management firm.

, ©THEBRIGHTSTARS 2024
List at least five typical responsibilities of a Leasing Professional: - answer✔✔Comply with all
regulatory laws and guidelines
Pre-lease apartments on vacate notice
Inspect the ‚to-show listed apartments for tour readiness
Accept and process renewal paperwork
Conduct follow-up telephone calls
Communicate with residents
Shop the competition
Read ads and marketing materials
Inspect apartments
Collect deposits and pro-rated rent fees
Conduct follow-up with prospective residents
Recruit referrals
Perform outreach marketing activities
Course 1: Bringing in New Residents - Be Prepared

How would you define teamwork? - answer✔✔Supporting your teammates.
Going out of your way to help your teammates.
Putting the team goals ahead of your personal goals.
Being reliable.
Communicating clearly.
Listening to others.
Treating others respectfully
Why is the Leasing Professional critical to the success of a community?
They show and lease apartments.
They deal with and serve residents.
They market to prospective residents.
Course 1: Bringing in New Residents - Be Prepared

How would you define teamwork? - answer✔✔Supporting your teammates.

, ©THEBRIGHTSTARS 2024
Going out of your way to help your teammates.
Putting the team goals ahead of your personal goals.
Being reliable.
Communicating clearly.
Listening to others.
Treating others respectfully

Why is the Leasing Professional critical to the success of a community? - answer✔✔They show
and lease apartments.
They deal with and serve residents.
They market to prospective residents.
They have an accurate pulse on their market.
They understand the impact their community has on the market and the industry.
They increase revenue by leasing and renewing apartments to qualified applicants and residents.
They enhance the value of the community by marketing and selling the community

8. List some of the practical tips that help with time management: - answer✔✔Use tools
Know your deadlines
Focus
Work on similar items in a batch or group
Minimize timer-wasters

List examples of time wasters: - answer✔✔Resident requests
Drop-in visits by residents
Drop-in visits by vendors
Staff requests
Supervisor requests
Lunch ideas
Unannounced owner visits
Personal phone calls
Equipment failures

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