QUIZ 5 - NR 222 – CHAMBERLAIN (56 QUESTIONS AND ANSWERS)
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Course
Nurs 570
Institution
Nurs 570
what is active listening?
being attentive to what a patient is saying both verbally and nonverbally
what is empathy?
ability to understand and accept another person's reality accurately perceive feelings, and communicate this understanding to the other
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QUIZ 5 - NR 222 –
CHAMBERLAIN (56 QUESTIONS
AND ANSWERS)
what is active listening?
being attentive to what a patient is saying both
verbally and nonverbally
what is empathy?
ability to understand and accept another person's
reality accurately perceive feelings, and
communicate this understanding to the other
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, what is lateral violence?
workplace bullying between colleagues sometimes
occurs and includes behaviors such as withholding
info, being hypercritical, raising blame
what is interpersonal variables?
factors within both the sender and receiver that
influence communication
what is interpersonal communication?
communication between two people
what is intrapersonal communication?
communication with yourself
what is small group communication?
Interaction that occurs with a small number of
persons
what is public communication?
interaction with an audience
what is electronic communication?
use of technology to create ongoing relationships
what are the elements of professional
communication?
A. Courtesy
B. Use of names
C. Trustworthiness
D. Autonomy and responsibility
E. Assertiveness
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