WGU C215 Study Guide – FINAL exam latest updated.
WGU C215 Study Guide – FINAL exam latest updated.
WGU C215 Study Guide – FINAL exam latest updated.
WGU C215 Study Guide – FINAL exam latest updated.
WGU C215 Study Guide – FINAL exam latest updated.
WGU C215 Study Guide – FINAL exa...
WGU C215 Study Guide – FINAL exam
latest updated.
WGU C215 Study Guide – FINAL exam
latest updated.
1. customer focus
2. continuous improvement
3. employee empowerment
4. use of quality tools
5. product design
6. process management
7. managing supplier quality - CORRECT ANSWER Total Quality Management (TQM)
Philosophy
Basic function of Six Sigma. Measures the process potential and performance of
processes. The higher the range of Cpk, the improved is the ability of the process to
complete its necessities. - CORRECT ANSWER Process Capability Index (Cpk)
A disciplined, data-driven approach and methodology for eliminating defects (driving
toward six standard deviations between the mean and the nearest specification limit) in
any process - from manufacturing to transactional and from product to service. -
CORRECT ANSWER Six Sigma
The theoretical maximum output of a system in a given period under ideal conditions. -
CORRECT ANSWER Design Capacity
proximity to customers, transportation, source of labor, community attitude, proximity to
suppliers, and many other factors.
The technique for determining location decisions. - CORRECT ANSWER Location
Analysis
A type of process used to produce a large volume of a standardized product.
■ Limited customization and high volume - CORRECT ANSWER Line Processes
A type of process used to produce a small number of products in groups or batches
based on customer orders or specifications.
■ High customization moderate volume - CORRECT ANSWER Batch Processes
A type of process used to make a one-at-a-time product exactly to customer
specifications.
,WGU C215 Study Guide – FINAL exam
latest updated.
■ Most custom and lowest volume - CORRECT ANSWER Project Processes
A type of process that operates continually to produce a high volume of a fully
standardized product.
- No customization and as high a volume as possible - CORRECT ANSWER
Continuous Processes
Longest task in the process. - CORRECT ANSWER Bottleneck
A type of automated system that combines the flexibility of intermittent operations with
the efficiency of continuous operations. - CORRECT ANSWER Flexible Manufacturing
System (FMS)
A technique for monitoring the flow of jobs between work centers. - CORRECT
ANSWER Output/Input Control
The net increase created during the transformation of inputs into final outputs. -
CORRECT ANSWER Value-Added
Layouts that combine characteristics of process and product layouts.
- Group technology layouts.
- Cell technology layouts.
- Grocery stores use hybrid layouts - CORRECT ANSWER Hybrid Layouts
Table that reflects opinions of managers with regard to the importance of having any
two departments close together. - CORRECT ANSWER Relationship Chart (REL)
The shortest distance between two locations using north-south and east-west
movements. - CORRECT ANSWER Rectilinear Distance
Table that gives the number of trips or units of product moved between any pair of
departments. - CORRECT ANSWER From-To Matrix
Schematic showing the placement of resources in a facility. - CORRECT ANSWER
Block Plan
The average of the observation times for each of the work elements. - CORRECT
ANSWER Mean Observed Times
The mean observed time multiplied by the performance rating factor by the frequency of
occurrence. - CORRECT ANSWER Normal Time
, WGU C215 Study Guide – FINAL exam
latest updated.
The length of time it should take a qualified worker using appropriate process and tools
to complete a specific job, allowing time for personal fatigue and unavoidable delays. -
CORRECT ANSWER Standard Time
A philosophy designed to achieve high-volume production through elimination of waste
and continuous improvement. Based on a "pull" system rather than a "push" system.
The three elements are just-in-time manufacturing, total quality management, and
respect for people. - CORRECT ANSWER Just-in-Time (JIT)
A card that specifies the exact quantity of product that needs to be produced. -
CORRECT ANSWER Kanban card
Supplies materials or services directly to the processing facility.
These are the suppliers that put products in specific containers or packages.
Internal Functions companies - CORRECT ANSWER Tier One Suppliers
Directly supplies materials or services to a tier-one supplier in the supply chain.
Suppliers of the specialty materials for the tier one suppliers to be able to produce the
packaging necessary for different products.
Directly supplies materials or services to a tier two supplier in the supply chain.
These are companies that extract raw materials.
Oil, raw chemical materials, wood. - CORRECT ANSWER Tier Three Suppliers
Determines the labor and machine resources needed to fill the open and planned orders
generated by the MRP.
Basically, checking if there is enough work scheduled for operations - CORRECT
ANSWER Capacity Requirements Planning (CRP)
Large software programs used for planning and coordinating all resources throughout
the entire enterprise. - CORRECT ANSWER Enterprise Resource Planning (ERP)
Includes the budgeted levels of finished products, inventory, backlogs, workforce size,
and aggregate production rate needed to support the marketing plan.
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