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BUAD 309 Chapter 9 | Complete Solutions (Verified)

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BUAD 309 Chapter 9 | Complete Solutions (Verified) Which of the following is true with regard to groups? A) A group is characterized by the independence of its members. B) A group typically lacks definite roles and structures. C) A group influences our emotional reactions. D) An informal gatherin...

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  • September 5, 2024
  • 31
  • 2024/2025
  • Exam (elaborations)
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  • BUAD 309
  • BUAD 309
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BUAD 309 Chapter 9


Which of the following is true with regard to groups?

A) A group is characterized by the independence of its members.
B) A group typically lacks definite roles and structures.
C) A group influences our emotional reactions.
D) An informal gathering cannot be considered a group.
E) The membership of a group does not affect how its members treat outsiders.

Our tendency to take personal pride or offense for the accomplishments of a group is
the territory of social identity theory. Social identity theory proposes that people have
emotional reactions to the failure or success of their group because their self-esteem
gets tied into the group's performance.

Which of the following is true regarding formal groups?

A) They are natural formations that arise in response to the need for social contact.
B) They lack clearly defined structures and roles for their members.
C) They have negligible impact on employee performance and behavior.
D) A group of people who come together to protest against a new law make up a formal
group.
E) They are marked by stipulated behaviors in pursuit of organizational goals.

A formal group is one that is defined by the organization's structure, with designated
work assignments establishing tasks. In formal groups, the behaviors team members
should engage in are stipulated by and directed toward organizational goals.

An informal group is characterized by the ________.

A) stipulation of expected behaviors by the organization
B) predetermined designation of tasks of members.
C) pursuit of particular organizational goals.
D) fulfillment of the need for social contact
E) creation of timelines and rationale

An informal group is neither formally structured nor organizationally determined.
Informal groups are natural formations in the work environment that appear in response
to the need for social contact.

Which of the following differentiates between formal and informal groups?

A) The timeline of reference for formal groups is greater than that for informal groups.
B) The impact of formal groups on organizational performance is lesser than that of

,informal groups.
C) Formal groups pursue the goal of social contact, while informal groups have definite
organizational goals to attain.
D) Formal groups are typically smaller in size when compared to informal groups.
E) Formal groups involve clearly defined tasks and roles, while informal groups are
neither formally structured nor organizationally determined.

A formal group is one that is defined by the organization's structure, with designated
work assignments establishing tasks. An informal group is neither formally structured
nor organizationally determined.

Our tendency to take personal pride or offense for the accomplishments of a group we
are a part of, is the territory of the ________ theory.

A) social exchange
B) expectancy
C) social identity
D) reinforcement
E) equity

Our tendency to take personal pride or offense for the accomplishments of a group is
the territory of social identity theory.

Which of the following is true with regard to the social identity theory?

A) It proposes that members take personal pride in accomplishments but dissociate
from the group in the event of any offenses or failures.
B) It proposes that people have emotional reactions to the failure or success of their
group because their self-esteem is tied into the group's performance.
C) It proposes that people develop only one social identity in childhood that becomes
more defined and concrete in the course of their lives.
D) It proposes that social identities can never be detrimental as they have no effect on
how members of an in-group view members of an out-group.
E) It proposes that members of an in-group are viewed as being homogenous, while
members of an out-group are seen as being heterogeneous.

Social identity theory proposes that people have emotional reactions to the failure or
success of their group because their self-esteem gets tied into the group's performance.

________ is defined as the tendency to see members of the group of which we are a
part of as better than other people.

A) In-group homogeneity
B) Xenocentrism
C) In-group favoritism

,D) Black sheep effect
E) Hindsight bias

In-group favoritism means we see members of our in-group as better than other people,
and people not in our group as all the same.

At Milton farms, where a large part of the management comes from the same
sociocultural background, many employees of diverse ethical or cultural origins are
hired only to ensure legal compliance with laws relating to diversity at the workplace.
The company's day-to-day functioning leaves much to be desired in terms of promoting
diversity. Recently, the owner's cousin was promoted to the post of a branch manager
while three suitable candidates hailing from a different cultures were blatantly
overlooked. This is an example of ________.

A) social loafing
B) in-group favoritism
C) groupthink
D) contrast bias
E) social exchange

In-group favoritism means we see members of our in-group as better than other people,
and people not in our group as all the same.

Aaron Dias was working on the last shift for the day at All Needs, a retail store owned
by an Asian man, when he opened the cash register and stole some money thinking
that nobody would witness him stealing. However, one of the customer attendants
watched him steal the money and reported it to the manager the next day, following
which Aaron was terminated. Subsequently, the manager became extremely strict with
all his Caucasian employees and was often heard abusing them saying "you guys are
all the same." This scenario depicts ________.

A) social loafing
B) in-group favoritism
C) groupthink
D) contrast bias
E) social exchange

In-group favoritism means we see members of our in-group as better than other people,
and people not in our group as all the same.

Similarity is a characteristic under the social identity theory that manifests itself in the
________.

A) tendency of in-group members to notice and emphasize identities that reflect how
different they are from other groups
B) tendency of people who have greater uniformity in values and characteristics to have

, greater group identification as well
C) tendency of people to link themselves to high-status groups in an attempt to define
themselves favorably
D) tendency of people to use the group as a means of understanding who they are and
how they fit into the world
E) tendency of in-group members to prefer and endorse the products, ideas, and
aspects of someone else's culture over their own

Similarity is a characteristic under the social identity theory that manifests itself in the
fact that people who have the same values or characteristics as other members of their
organization have higher levels of group identification.

In the context of the social identity theory, distinctiveness refers to the ________.

A) tendency of people who have greater uniformity in values and characteristics to have
greater identification as well
B) tendency of people to link themselves to high-status groups in an attempt to define
themselves favorably
C) tendency of people to use the group as a means of understanding who they are and
how they fit into the world
D) tendency of in-group members to prefer and endorse the products, ideas, and
aspects of someone else's culture over their own
E) tendency of in-group members to notice and emphasize identities that reflect how
different they are from other groups

In the context of the social identity theory, distinctiveness refers to the tendency of in-
group members to notice and emphasize identities that reflect how different they are
from other groups.

Status is a characteristic under the social identity theory that reflects the ________.

A) tendency of people to use the group as a means of understanding who they are and
how they fit into the world
B) tendency of people who have greater uniformity in values and characteristics to have
greater identification as well
C) tendency of people to link themselves to groups of higher social standing in an
attempt to define themselves favorably
D) tendency of in-group members to prefer and endorse the products, ideas, and
aspects of someone else's culture over their own
E) tendency of in-group members to notice and emphasize identities that reflect how
different they are from other groups

Status is a characteristic under the social identity theory that reflects the tendency of
people to link themselves to groups of higher social standing in an attempt to define
themselves favorably.

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