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WGU C810 Focused on quality management Chapter 20 Home Study Thorough Review and Complete Answers Ace your first Attempt Updated 2024/2025$11.49
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WGU C810 Focused on quality management Chapter 20 Home Study Thorough Review and Complete Answers Ace your first Attempt Updated 2024/2025
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WGU C810 Focused on quality management Chapter 20 Home Study Thorough Review and Complete Answers Ace your first Attempt Updated 2024/2025
What is the difference between a mission statement and a vision statement? - correct answer the mission describes the current existence of an organization wh...
WGU C810 Focused on quality management Chapter 20
Home Study Thorough Review and Complete Answers
Ace your first Attempt Updated 2024/2025
What is the difference between a mission statement and a vision statement? -
correct answer the mission describes the current existence of an organization
while the vision articulates goals for the future existence of an organization.
Leadership - correct answer the activity of leading a group of people or an
organization to a definite result
Organizational culture - correct answer an organization's norms, beliefs, and
values; it is what is felt by staff on any given day that is intangible but greatly
influences how an employee feels about their job and the environment in which
they perform it
Interprofessional education - correct answer occasions when two or more
professions learn from and about each other to improve collaboration and the
healthcare outcomes
Change management - correct answer the formal process of introducing change,
getting it adopted, and diffusing it throughout the organization
Quality measures - correct answer tools that help us measure of quantify health
care processes, outcomes, patient perceptions, and organizational structure
and/or systems that are associated with the ability to provide high-quality health
care
Goals include:
Effective, safe, efficient, patient-centered, equitable, and timely care
, What are the data collected during reviews to measure quality based on? - correct
answer the organization, the type of organization, as well as requirements from
accreditation standards, regulatory requirements, or payer guidelines.
Benchmarking - correct answer the systematic comparison of the products,
services, and outcomes of one organization with those of a similar organization; or
the systematic comparison of one organization's outcomes with regional or
national standards
Internal benchmarking - correct answer used to identify best practices within an
organization, to compare best practices within an organization, and to compare
current practice over time
External benchmarking - correct answer occurs when an organization uses
comparative data between organizations to judge performance and identify
improvements that have proven to be successful in other organizations
What are the two types of benchmarking? - correct answer internal and external
What two forms does knowledge exists as? - correct answer explicit and tacit
Explicit knowledge - correct answer knowledge in the form of documents,
databases and other types of recorded and documented information
Tacit knowledge - correct answer the actions, experiences, ideals, values, and
emotions of an individual that tend to be highly personal and difficult to
communicate
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