lOMoAR cPSD| 14447089
Test gBank gfor gLeading gand gManaging gingNursing g7th
gEdition gby gYoder gWise g(chapters g1-30) gcomplete.
Test gBank gfor gLeading gand gManaging gingNursing g7th
gEdition gby gYoder gWise g(chapters g1-30) gcomplete.
, lOMoAR cPSD| 14447089
Test gBank gfor gLeading gand gManaging gingNursing g7th
gEdition gby gYoder gWise g(chapters g1-30) gcomplete.
Chapter g01: gLeading, gManaging, gand gFollowing
Yoder-Wise: gLeading gand gManaging gin gNursing, g7th gEdition
A gnurse gmanager gof ga g20-bed gmedical gunit gfinds gthat g80% gof gthe gpatients
g are golder gadults. gShegis gasked gto gassess gand gadapt gthe gunit gto gbetter gmeet
g the gunique gneeds gof gthe golder gadult gpatient.gUsing gcomplexity gprinciples,
what gwould gbe gthe gbest gapproach gto gtake gfor gimplementation gof gthis
g
change?
g
a. Leverage gthe ghierarchical gmanagement gposition gto gget
g unit gstaff ginvolved gingassessment gand gplanning.
b. Engage ginvolved gstaff gat gall glevels gin gthe gdecision-making gprocess.
c. Focus gthe gassessment gon gthe gunit gand gomit gthe
g hospital gand gcommunitygenvironment.
d. Hire ga ggeriatric gspecialist gto goversee gand gcontrol gthe gproject.
ANS: g B
Complexity gtheory gsuggests gthat gsystems ginteract gand gadapt gand gthat
g decision gmaking goccurs gthroughout gthe gsystems, gas gopposed gto gbeing
g held gin ga ghierarchy. gIn gcomplexity gtheory, gevery gvoice gcounts, gand
g therefore, gall glevels gof gstaff gwould gbe ginvolved gin gdecision gmaking.
TOP: g AONE gcompetency: gCommunication gand gRelationship-Building
A gunit gmanager gof ga g25-bed gmedical/surgical garea greceives ga gphone gcall gfrom
g a gnurse gwho ghasgcalled gin gsick gfive gtimes gin gthe gpast gmonth. gHe gtells gthe
N gR gI gG gB.C gM
g manager gthat ghe gvery gmuch gwants gto gcome gto gwork gwhen gscheduled gbut
g must goften gcare gfor ghis gwife, gwho gis gundergoing gtreatment
for gbreast gcancer. gAccording gtoUMaSslow
N‘s gT
need ghiO
erarchy gtheory, gwhat
g would gbe gthe gbest
Test gBank gfor gLeading gand gManaging gingNursing g7th
gEdition gby gYoder gWise g(chapters g1-30) gcomplete.
, lOMoAR cPSD| 14447089
Test gBank gfor gLeading gand gManaging gingNursing g7th
gEdition gby gYoder gWise g(chapters g1-30) gcomplete.
approach gto gsatisfying gthe gneeds gof gthis gnurse, gother gstaff, gand gpatients?
a. Line gup gagency gnurses gwho gcan gbe gcalled gin gto gwork gon gshort gnotice.
b. Place gthe gnurse gon gunpaid gleave gfor gthe gremainder gof ghis gwife‘s
g treatment.
c. Sympathize gwith gthe gnurse‘s gdilemma gand glet gthe gcharge gnurse gknow
g that gthis gnurse
may gbe gcalling gin gfrequently gin gthe gfuture.
d. Work gwith gthe gnurse, gstaffing goffice, gand gother gnurses gto garrange ghis
gscheduled
days goff garound ghis gwife‘s gtreatments.
ANS: g D
Placing gthe gnurse gon gunpaid gleave gmay gthreaten gthe gnurse‘s gcapacity gto
g meet gphysiologic gneedsgand gdemotivate gthe gnurse. gUnsatisfactory
g coverage gof gshifts gon gshort gnotice gcould gaffect gpatient gcare gand
g threaten gthe gneeds gof gstaff gto gfeel gcompetent. gArranging gthe gschedule
g around
the gwife‘s gneeds gmeets gthe gneeds gof gthe gstaff gand gof gpatients gwhile
g satisfying gthe gnurse‘s gneed
for gaffiliation.
TOP: g AONE gcompetency: gCommunication gand gRelationship-Building
The gcharge gnurse gwalks ginto gMr. gSmith‘s groom gand gfinds ghim gyelling gat
g the gLPN. gHe gis gobviously gvery gupset. gThe gcharge gnurse gdetermines gthat ghe
g has gnot gslept gfor gthree gnights gbecause gof gunrelieved gpain glevels. gThe gLPN
gis gvery gupset gand gcalls gMr. gSmith gan g―ugly, gold
man.‖ gThe gcharge gnurse gacknowledges gthe gLPN‘s gfeelings gand gconcerns
g and gthen gsuggests gthatgMr. gSmith‘s gbehavior gwas gaggressive gbut gwas
g related gto glack gof gsleep gand gto gpain. gThe gcharge gnurse gasks, g―Can gyou,
Test gBank gfor gLeading gand gManaging gingNursing g7th
gEdition gby gYoder gWise g(chapters g1-30) gcomplete.
, lOMoAR cPSD| 14447089
Test gBank gfor gLeading gand gManaging gingNursing g7th
gEdition gby gYoder gWise g(chapters g1-30) gcomplete.
g together gwith gMr. gSmith, gdetermine gtriggers gfor gthe gpain gand geffective
g approaches gto gcontrolling ghis gpain?‖ gThis gsituation gis gan gexample gof
g what?
a. Lack gof gempathy gand gundNerstR
andI
inggG
for gM
B .isC
s gJoM
nes
b. Concern gwith gplacating gMrU
. gSmSithN g gT O
c. Leadership gbehavior
d. Management gbehavior
ANS: g C
The gsituation gbetween gMr. gSmith gand gMiss gJones gis ga gcomplex
g situation ginvolving gunrelievedgpatient gsymptoms gand gaggressiveness
g toward ga gstaff gmember. gProviding gengaged, gcollaborative gguidance
g and gdecision gmaking gin ga gcomplex gsituation gwhere gthere gis gno
g standardized gsolution greflects gleadership.
TOP: g AONE gcompetency: gLeadership
After gassessing gan golder gadult gpatient gin glong-term gcare gwho ghas gbeen gslowly
g deteriorating gforgweeks, gthe gnurse gmanager gcalls gthe gfamily gand gasks gthem gto
g come gin, gas gthe gpatient gis gdying. gWhat gis gthe gmost glikely gbasis gfor gthe gnurse
g manager‘s grequest?
a. An gestablished gclinical gpathway
b. Confirmatory gscientific gevidence
c. Unit gprotocol
d. Experience
ANS: g D
The gnurse gmanager gis gemploying gknowledge gand gexperience gin
g determining gthat gthe gpatient gisgdying, gbecause gthe gcourse gof gdying gis
g not gstandardized gand gcannot gbe gdetermined gby gclinical gpathways.
Test gBank gfor gLeading gand gManaging gingNursing g7th
gEdition gby gYoder gWise g(chapters g1-30) gcomplete.
Test gBank gfor gLeading gand gManaging gingNursing g7th
gEdition gby gYoder gWise g(chapters g1-30) gcomplete.
Test gBank gfor gLeading gand gManaging gingNursing g7th
gEdition gby gYoder gWise g(chapters g1-30) gcomplete.
, lOMoAR cPSD| 14447089
Test gBank gfor gLeading gand gManaging gingNursing g7th
gEdition gby gYoder gWise g(chapters g1-30) gcomplete.
Chapter g01: gLeading, gManaging, gand gFollowing
Yoder-Wise: gLeading gand gManaging gin gNursing, g7th gEdition
A gnurse gmanager gof ga g20-bed gmedical gunit gfinds gthat g80% gof gthe gpatients
g are golder gadults. gShegis gasked gto gassess gand gadapt gthe gunit gto gbetter gmeet
g the gunique gneeds gof gthe golder gadult gpatient.gUsing gcomplexity gprinciples,
what gwould gbe gthe gbest gapproach gto gtake gfor gimplementation gof gthis
g
change?
g
a. Leverage gthe ghierarchical gmanagement gposition gto gget
g unit gstaff ginvolved gingassessment gand gplanning.
b. Engage ginvolved gstaff gat gall glevels gin gthe gdecision-making gprocess.
c. Focus gthe gassessment gon gthe gunit gand gomit gthe
g hospital gand gcommunitygenvironment.
d. Hire ga ggeriatric gspecialist gto goversee gand gcontrol gthe gproject.
ANS: g B
Complexity gtheory gsuggests gthat gsystems ginteract gand gadapt gand gthat
g decision gmaking goccurs gthroughout gthe gsystems, gas gopposed gto gbeing
g held gin ga ghierarchy. gIn gcomplexity gtheory, gevery gvoice gcounts, gand
g therefore, gall glevels gof gstaff gwould gbe ginvolved gin gdecision gmaking.
TOP: g AONE gcompetency: gCommunication gand gRelationship-Building
A gunit gmanager gof ga g25-bed gmedical/surgical garea greceives ga gphone gcall gfrom
g a gnurse gwho ghasgcalled gin gsick gfive gtimes gin gthe gpast gmonth. gHe gtells gthe
N gR gI gG gB.C gM
g manager gthat ghe gvery gmuch gwants gto gcome gto gwork gwhen gscheduled gbut
g must goften gcare gfor ghis gwife, gwho gis gundergoing gtreatment
for gbreast gcancer. gAccording gtoUMaSslow
N‘s gT
need ghiO
erarchy gtheory, gwhat
g would gbe gthe gbest
Test gBank gfor gLeading gand gManaging gingNursing g7th
gEdition gby gYoder gWise g(chapters g1-30) gcomplete.
, lOMoAR cPSD| 14447089
Test gBank gfor gLeading gand gManaging gingNursing g7th
gEdition gby gYoder gWise g(chapters g1-30) gcomplete.
approach gto gsatisfying gthe gneeds gof gthis gnurse, gother gstaff, gand gpatients?
a. Line gup gagency gnurses gwho gcan gbe gcalled gin gto gwork gon gshort gnotice.
b. Place gthe gnurse gon gunpaid gleave gfor gthe gremainder gof ghis gwife‘s
g treatment.
c. Sympathize gwith gthe gnurse‘s gdilemma gand glet gthe gcharge gnurse gknow
g that gthis gnurse
may gbe gcalling gin gfrequently gin gthe gfuture.
d. Work gwith gthe gnurse, gstaffing goffice, gand gother gnurses gto garrange ghis
gscheduled
days goff garound ghis gwife‘s gtreatments.
ANS: g D
Placing gthe gnurse gon gunpaid gleave gmay gthreaten gthe gnurse‘s gcapacity gto
g meet gphysiologic gneedsgand gdemotivate gthe gnurse. gUnsatisfactory
g coverage gof gshifts gon gshort gnotice gcould gaffect gpatient gcare gand
g threaten gthe gneeds gof gstaff gto gfeel gcompetent. gArranging gthe gschedule
g around
the gwife‘s gneeds gmeets gthe gneeds gof gthe gstaff gand gof gpatients gwhile
g satisfying gthe gnurse‘s gneed
for gaffiliation.
TOP: g AONE gcompetency: gCommunication gand gRelationship-Building
The gcharge gnurse gwalks ginto gMr. gSmith‘s groom gand gfinds ghim gyelling gat
g the gLPN. gHe gis gobviously gvery gupset. gThe gcharge gnurse gdetermines gthat ghe
g has gnot gslept gfor gthree gnights gbecause gof gunrelieved gpain glevels. gThe gLPN
gis gvery gupset gand gcalls gMr. gSmith gan g―ugly, gold
man.‖ gThe gcharge gnurse gacknowledges gthe gLPN‘s gfeelings gand gconcerns
g and gthen gsuggests gthatgMr. gSmith‘s gbehavior gwas gaggressive gbut gwas
g related gto glack gof gsleep gand gto gpain. gThe gcharge gnurse gasks, g―Can gyou,
Test gBank gfor gLeading gand gManaging gingNursing g7th
gEdition gby gYoder gWise g(chapters g1-30) gcomplete.
, lOMoAR cPSD| 14447089
Test gBank gfor gLeading gand gManaging gingNursing g7th
gEdition gby gYoder gWise g(chapters g1-30) gcomplete.
g together gwith gMr. gSmith, gdetermine gtriggers gfor gthe gpain gand geffective
g approaches gto gcontrolling ghis gpain?‖ gThis gsituation gis gan gexample gof
g what?
a. Lack gof gempathy gand gundNerstR
andI
inggG
for gM
B .isC
s gJoM
nes
b. Concern gwith gplacating gMrU
. gSmSithN g gT O
c. Leadership gbehavior
d. Management gbehavior
ANS: g C
The gsituation gbetween gMr. gSmith gand gMiss gJones gis ga gcomplex
g situation ginvolving gunrelievedgpatient gsymptoms gand gaggressiveness
g toward ga gstaff gmember. gProviding gengaged, gcollaborative gguidance
g and gdecision gmaking gin ga gcomplex gsituation gwhere gthere gis gno
g standardized gsolution greflects gleadership.
TOP: g AONE gcompetency: gLeadership
After gassessing gan golder gadult gpatient gin glong-term gcare gwho ghas gbeen gslowly
g deteriorating gforgweeks, gthe gnurse gmanager gcalls gthe gfamily gand gasks gthem gto
g come gin, gas gthe gpatient gis gdying. gWhat gis gthe gmost glikely gbasis gfor gthe gnurse
g manager‘s grequest?
a. An gestablished gclinical gpathway
b. Confirmatory gscientific gevidence
c. Unit gprotocol
d. Experience
ANS: g D
The gnurse gmanager gis gemploying gknowledge gand gexperience gin
g determining gthat gthe gpatient gisgdying, gbecause gthe gcourse gof gdying gis
g not gstandardized gand gcannot gbe gdetermined gby gclinical gpathways.
Test gBank gfor gLeading gand gManaging gingNursing g7th
gEdition gby gYoder gWise g(chapters g1-30) gcomplete.
